360dialog is official Facebook accredited Business Solution Provider (BSP) of the hosted WhatsApp Business API solution. The USPs:
Developer friendly API: direct access to WhatsApp Business API
No extra documentation additional to the original WhatsApp documentation needed
Regional hosting for data compliance & performance available, GDPR-compliant
On-Premise hosting in customer's own cloud environment available
360dialog does not save message data after retrieved to clients' services
Discounts on Inbox-, CRM- or Chatbot-solutions of >200 partners available
About LiveHelpNow
LiveHelpNow is a customer chat, support, and helpdesk platform, that gives full insight into consumer habits, watching their information and social media feeds.
Users can gain customer feedback by monitoring website visits and consequently tailor its own targeted ads and promotions. It features live chat, email-ticketing, and callback management.
This software is widely used by businesses across various industries, mainly smaller and mid-sized. There is also comprehensive self-service offered, as well as knowledgebase management tools.
Features
API
Batch Permissions & Access
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Click-to-Dial
Features
API
Batch Permissions & Access
Chat
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Click-to-Dial
Summary
WhatsApp API: Your direct access to the WhatsApp Business API to send and receive messages and notifications.
Hub API: We support you with the setup and management of multiple clients and WhatsApp Numbers, requesting access to the WhatsApp API and more.
Hub: Our Hub is a visual tool which allows you to create your WhatsApp Business Account with our interface. In addition, you can manage your WABA, get notifications and status updates - all in one tool.
Documentation: Developers can use the original WhatsApp documentation.
On Premise: Hosting in customer's own data center infrastructure available.
Scaling: For potential high volume partners 360dialog offers scalable partnership agreements.
Summary
Realtime Visitor Monitoring
Visitor Action Triggers
Social Insights
Custom Information Feed
Hot Leads & Customer Lists
Create Promotional Ads
Record Call Logs
Capture Call Back Requests
Full Email & Ticket Management
Create Customizable Surveys
Pricing
Subscription
$21.00
1 user(s) / month
Included in plan:
Live Chat
Subscription
$42.00
1 user(s) / month
Included in plan:
Live Chat
Email-Ticket Management
Subscription
$44.10
1 user(s) / month
Included in plan:
Live Chat
Email-Ticket Management
Knowledge Base
Subscription
$50.40
1 user(s) / month
Included in plan:
Live Chat
Email-Ticket Management
Knowledge Base
Call Management
FAQs
What are some applications this service is commonly used in tandem with?
CRM
Live Chat
Inbox
IOT
What is this service generally used for?
Availability for WhatsApp
Who are the main user groups of this service?
Cloud solution providers for
- CRM
- Live Chat
- Inbox
- IOT
What platforms does this service support?
WhatsApp
Does this service integrate with any other apps?
As an API provider integration is possible everywhere
Does this service offer guides, tutorials and or customer support?
yes
Does this service offer an API?
The API is the service
Does this service offer multi-user capability (e.g. teams)?
Yes
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer an API?
LiveHelpNow provides Eventing API.
Who are the main user groups of this service?
Main users of this service are small and medium-sized businesses.
We have a small team of dedicated Customer Chat software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
view 5 more
