Compare 1CRM vs Pipedrive vs Freshsales

1CRM

CRM
 (9)

Pipedrive

CRM
 (538)
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67%
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94%
48%
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Crozscore:

83%
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84%
54%
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Crozscore:

74%
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48%
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Software Description:

1CRM is a highly customizable and cost-effective Customer Relationship & Business Management system. It allows you to organize your whole business within a single web application and access that information at any time.

Each edition (including the free Startup Edition) includes sales & marketing automation, full order & project management, service cases, 24/7 self-service portal & eStore, customizable dashboards, mobile access, and more.

1CRM integrates with many tools, such as: Facebook, Twitter, GoToMeeting, Wordpress, Magento, Quickbooks, iCal, Google Apps, Google Maps, Skype, LinkedIn, and Google+.

Available on the Cloud or On-Premise, 1CRM allows everyone in your business to collaborate effectively by all having access to the same information within a single platform. Whether they are in the office or on-the-go, being able to easily access that information allows for a faster and more efficient approach to customer service.

Software Description:

Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 50k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process.

Software Description:

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.

Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to.

Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers.

In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups.

The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow.

Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.

Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • Google Apps Integration
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • Data Visualization
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard
  • API
  • Notifications
  • Marketing Automation
  • Project Management
  • Multi-User
  • Gantt Charts
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • Contact Management
  • Contact Sharing
  • Batch Permissions & Access
  • File Sharing
  • External Integrations
  • File Transfer
  • Social-Media Integration
  • Conversion Tracking
  • Audience Targeting
  • Expense Tracking
  • Accounts Receivable
  • Payroll
  • Password & Access Management
  • Accounts Payable
  • Budgeting

Features:

  • API
  • Dashboard
  • Email Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Contact Management
  • Contact Sharing
  • Project Management
  • CRM Integration
  • Data Import
  • Forecasting
  • Expense Tracking

Features:

  • Google Apps Integration
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Calendar Management
  • Forecasting
  • Data Import
  • File Transfer
  • Data Export
  • Email Integration
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Scheduling
  • Dashboard
  • Contact Management

Summary:

  • All-in-One CRM Software

  • Affordable CRM Solution

  • CRM for iOS

  • Online Business Management System

  • Cloud CRM

  • Customizable CRM

Summary:

  • Contact Histories: In the Contacts portion of the application, users are able to search for contacts by name or organization.

  • Timeline Views: Deals are arranged by their expected close dates, allowing salespeople to discover which activities they should be working on before deals get stale.

  • Sales Forecasting: Our Forecasting tool is akin to having a personal sales manager, except it can’t fire you if you don’t make your targets. It helps you to pick the right deals and activities to focus on, so you won’t experience nasty surprises at the end of the month.

  • Sales Pipelines:We’ve built our software around a proven sales pipeline management methodology. The primary view is the pipeline, a clear visual interface that prompts you to take action, remain organised and stay in control of a complex sales process.

  • Reporting Capabilities: With Pipedrive, salespeople track any number of metrics, including the number of calls made by individual team members and the number of pitches completed in a given period of time.

  • Email integration: Stop wasting time in your inbox We offer two easy and time-saving ways to track email conversations. In addition, we'll connect your emails automatically to your contacts and deals, so you'll have a full overview of everything that's happening with a prospect in one place. You’ll save time and improve sales productivity.

Summary:

  • Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

  • The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

  • Users can auto-capture leads directly into Freshsales whenever a visitor completes a webform

  • Freshsales' 'enrichment' feature automatically adds social information and photos to profiles

  • The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • 1CRM offers both On-Premise and Cloud deployment options, and users can purchase monthly, annual, or perpetual licenses.

    • Startup Edition: FREE
    • Startup+ Edition: $12/month
    • Professional Edition: $21/month
    • Enterprise Edition: $27/month

Pricing:

  • Credit card required: N/A
  • $12 per user per month, with 30 days free trial.

BLOSSOM

$12.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and...
  • Deal Funnel View
  • Real-time Email Tracking
  • Templates & Notifications
  • Google Calendar Integration

SPROUT

Free
Included in plan:
  • Leads, Contacts, Accounts & Deals
  • Customisable Sales Process
  • Phone & Email
  • Basic Lead Scoring
  • Freshdesk & Freshchat Integration

GARDEN

$25.00
1 user(s) / month
Included in plan:
  • Everything in Blossom and...
  • Custom Reports
  • Auto Profile Enrichment
  • Lead Assignment Rules
  • Territories

ESTATE

$49.00
1 user(s) / month
Included in plan:
  • Everything in Garden and...
  • In-App Event Tracking
  • Website Events Tracking
  • Segment Integration
  • Advanced Lead Scoring

FAQs:

    Does this service offer an API?
  • Yes.

  • What platforms does this service support? (e.g. native mobile apps)
  • iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • What are some applications this service is commonly used in tandem with?
  • Skype, GoToMeeting, Wordpress, DropBox, Outlook, RingCentral, Stripe, WooCommerce, Xero, HubSpot, Google Apps, Joomla, SimplyCast, Memotoo

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes it does.

  • What is this service generally used for?
  • 1CRM is used to manage your entire business from one platform. In addition to sales & marketing automation, 1CRM also includes full order & project management.

  • Does this service offer guides, tutorials and or customer support?
  • To learn more about the features within 1CRM, users can download free Documentation guides, join the community forum, watch video tutorials, explore the knowledge base, and phone or email for support.

FAQs:

    Who are the main user groups of this service?
  • Sales departments in small and mid-sized businesses.

  • What is this service generally used for?
  • Pipedrive is used as a sales pipeline management tool.

  • What platforms does this service support? (e.g. native mobile apps)
  • This solution works on both desktops and mobile devices, thanks to native iOS and Android applications.

  • What are some applications this service is commonly used in tandem with?
  • Pipedrive is commonly used with dapulse, ActiveCampaign, and Userlike Live Chat.

  • Does this service integrate with any other apps?
  • Pipedrive integrates with multiple of third-party applications, including Dropbox, Google Apps, Google Drive, and Highrise. A Google Maps integration makes it easy for salespeople to see their customers on interactive maps.

  • Does this service offer an API?
  • It offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What is this service generally used for?
  • CRM
    Customer Relationship Management
    Contact Management
    Pipeline Management
    Sales Enablement
    Lead Management
    Contact Management
    Deal Management
    Email Management & Tracking
    Territory Management
    User Behaviour Tracking

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Android
    iPhone-iPad
    Mac
    Windows
    Web-based
    Mobile Web App

  • Who are the main user groups of this service?
  • SMEs
    Mid Market
    Enterprise

  • What are some applications this service is commonly used in tandem with?
  • Freshdesk

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

Publisher:

Founded:
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Employees:
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Likes:
3.53k
Followers:
4.41k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
51.8k
Followers:
8.79k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
881
Followers:

Other:

Who uses 1CRM
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
German, Italian, Norwegian, Swedish, Irish, Danish, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Pipedrive
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Japanese, Korean, German, Italian, Norwegian, Dutch, Portuguese, Finnish, Turkish, Estonian, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshsales
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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