Compare 1CRM vs Capsule vs DealerSocket

1CRM

CRM
 (12)

Capsule

CRM
 (46)
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Crozscore:

83%
what is this?
94%
32%
interest rising

Crozscore:

90%
what is this?
91%
50%
interest falling

Crozscore:

84%
what is this?
76%
44%
no significant changes
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Software Description:

1CRM is a highly customizable and cost-effective Customer Relationship & Business Management system. It allows you to organize your whole business within a single web application and access that information at any time.

Each edition (including the free Startup Edition) includes sales & marketing automation, full order & project management, service cases, 24/7 self-service portal & eStore, customizable dashboards, mobile access, and more.

1CRM integrates with many tools, such as: Facebook, Twitter, GoToMeeting, Wordpress, Magento, Quickbooks, iCal, Google Apps, Google Maps, Skype, LinkedIn, and Google+.

Available on the Cloud or On-Premise, 1CRM allows everyone in your business to collaborate effectively by all having access to the same information within a single platform. Whether they are in the office or on-the-go, being able to easily access that information allows for a faster and more efficient approach to customer service.

Software Description:

Capsule is an easy-to use CRM system suitable for small to medium-sized businesses, particularly those using Google Apps.
Used by thousands of businesses globally, it is competitively priced and it provides a feature set that will allow its users to efficiently manage a large database, identify business opportunities, track communications and manage a sales pipeline with relative ease.

Software Description:

DealerSocket offers a CRM solution for Franchise, Independent, and car dealers to handle fresh ups, phone ups and Internet leads all from one central platform. Many businesses spend a lot of time and money to get test drive appointments, and DealerSocket is taking aim at just this problem.

The platform comes with stylish and intuitive design, along with the dashboard that shows the review of the dealers performance. It streamlines car sales and marketing activities with proactive tools to manage leads, inventory, and customer experience.

The marketing automation module of this solution is mainly intended to create profitable opportunities designed to contact the right customer with the right message at the right time. The marketing features include: Multi-step Campaign Management, Email Marketing, Data Mining, MarketPlace, Reporting, and Call Management.

Features:

  • Google Apps Integration
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • Data Visualization
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard
  • API
  • Notifications
  • Marketing Automation
  • Project Management
  • Multi-User
  • Gantt Charts
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • Contact Management
  • Contact Sharing
  • Batch Permissions & Access
  • File Sharing
  • External Integrations
  • File Transfer
  • Social-Media Integration
  • Conversion Tracking
  • Audience Targeting
  • Expense Tracking
  • Accounts Receivable
  • Payroll
  • Password & Access Management
  • Accounts Payable
  • Budgeting

Features:

  • Calendar Management
  • Multi-Currency
  • Click-to-Dial
  • Dashboard
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Forecasting
  • 2-Factor Authentication
  • Contact Management

Features:

  • Call Tracking
  • Scheduling
  • Lead Management
  • Notifications
  • API
  • Data Export
  • Data Import
  • Data Visualization
  • Marketing Automation
  • Inventory Tracking
  • External Integrations
  • Lead Scoring
  • Dashboard
  • Customer Management

Summary:

  • All-in-One CRM Software

  • Affordable CRM Solution

  • CRM for iOS

  • Online Business Management System

  • Cloud CRM

  • Customizable CRM

Summary:

  • Manage your contacts all in one place and share the same view of a contact with your team. Track all communication with a contact and attach files and notes to a contact record.

  • Tasks and Calendar Create tasks for appointments, meetings, phone calls, submission deadlines and more. See who’s doing what and share tasks with co-workers.

  • Tracks Create Tracks to make sure the same set of tasks are followed for each sales opportunity or case.

  • Sales PipelineGet a complete summary of your opportunities with our sales dashboard, including potential values, where they are in your pipeline, and what needs to be done next.

  • Customize Capsule Create custom fields to capture information unique to your business and create custom tags to group contacts how you want them to be categorised

  • Capsule Mobile Use the Capsule mobile app and stay in the loop wherever you are.

Summary:

  • Customer Database

  • Form Printing

  • Lease Management

  • Multi-step Campaign Management

  • Email Marketing

  • Email Marketing

  • MarketPlace

  • Fresh-ups

  • Phone-ups

  • Internet leads

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • 1CRM offers both On-Premise and Cloud deployment options, and users can purchase monthly, annual, or perpetual licenses.

    • Startup Edition: FREE
    • Startup+ Edition: $12/month
    • Professional Edition: $21/month
    • Enterprise Edition: $27/month

Pricing:

  • Starting from: $15.00/month
  • Credit card required: Yes
  • Free: Up to 2 users; 10MB storage; 250 contacts
    Professional: $15/month, per user. 30 day free trial; 2GB storage per user; 50,000 contacts.

Free

Free
Included in plan:
  • 2 Users
  • 250 Contacts
  • Unlimited Opportunities
  • Unlimited Cases
  • 10MB of Storage

Professional

$15.00
1 user(s) / month
Included in plan:
  • 2GB storage per user
  • 50,000 contacts
  • Unlimited opportunities
  • Unlimited cases
  • Premium integrations such as GSuite, Xero, FreshBooks, Mailchimp, Wufoo

FAQs:

    Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • iPhone-iPad, iPhone, Linux, Mac, Windows, Web-based, Windows Phone, Mobile Web App

  • What are some applications this service is commonly used in tandem with?
  • Skype, GoToMeeting, Wordpress, DropBox, Outlook, RingCentral, Stripe, WooCommerce, Xero, HubSpot, Google Apps, Joomla, SimplyCast, Memotoo

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes it does.

  • What is this service generally used for?
  • 1CRM is used to manage your entire business from one platform. In addition to sales & marketing automation, 1CRM also includes full order & project management.

  • Does this service offer guides, tutorials and or customer support?
  • To learn more about the features within 1CRM, users can download free Documentation guides, join the community forum, watch video tutorials, explore the knowledge base, and phone or email for support.

FAQs:

    Does this service integrate with any other apps?
  • Capsule integrates with: G Suite; invoicing and accounting apps such as Xero, email marketing apps, website forms, contract and proposal apps, helpdesk support, telephone, VoIP and web chat services and more.

  • Does this service offer guides, tutorials and or customer support?
  • There is email support Monday to Friday and an extensive set of support documentation as well as getting started guides.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used with G Suite, Xero, FreshBooks, MailChimp, Zendesk, Wufoo Forms, Zapier and lots of other services.

  • Does this service offer an API?
  • The Capsule API allows developers to create applications that can retrieve or update data in Capsule account. There's a link to the API docs on the website.

  • Who are the main user groups of this service?
  • Main users of this service are small and medium-sized companies.

  • What is this service generally used for?
  • It is used for customer relationship management, and contacts and pipeline management.

  • What platforms does this service support?
  • This service is web-based, works on Linux, Mac, Windows, Android, and iPhone.

  • Does this service offer multi-user capability (e.g. teams)?
  • It offers multi-user capability.

FAQs:

    Does this service offer an API?
  • Yes, it offers API.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service integrate with any other apps?
  • Integrations: Auto/Mate, AutoStar, Autosoft, CDK Digital Marketing, FEX DMS, DealerTrack, Reynolds & Reynolds, Quorum, MyDealerLot.

  • What is this service generally used for?
  • This service is generally used for CRM, marketing automation, and sales management.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Live Support, Email Support, Phone Support.

  • What platforms does this service support?
  • This is a web-based software, with Android and iOS native apps offered.

  • Who are the main user groups of this service?
  • DealerSocket is used by more than 100,000 users at over 3800 auto dealerships throughout the U.S., Canada, and Australia.

Publisher:

Founded:
-
Based in:
Victoria
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
10.4k

Other:

Who uses 1CRM
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
Danish, Swedish, Norwegian, Irish, Spanish, French, Italian, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses Capsule
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses DealerSocket
  • SMEs
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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