15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.
About WebEngage
WebEngage is a marketing automation software that helps B2C companies drive more revenues from their existing customers and anonymous users. WebEngage helps companies segment their customers and engage with them in a contextual and personalized manner through various channels such as Push
In-app
SMS
Web Push
Email
On-site Notifications
On-site Surveys
On-site Feedback.
WebEngage, B2C marketing cloud for cross-channel user engagement across channels.
Through WebEngage, companies can create complex lifecycle campaigns in seconds using the visual workflow designer.
About Zonka Feedback
Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues.
Features
360 Degree Feedback
API
Batch Permissions & Access
Dashboard
Data Export
Data Import
Data Visualization
Employee Database
Employee Incentive Management
External Integrations
Feedback Management
Forecasting
Multi-Account
Multi-App
Multi-Currency
Multi-User
Notifications
Employee Engagement
Review Monitoring
Custom Assessments
Performance Reviews
Objectives Tracking
Comparative Reporting
Competency Assessment
Competency Scale
Gap Analysis
Mobile App
PDF Export
Multi-Source Feedback
Online Surveys
Paper Surveys
Participation Statistics
Performance Appraisal
Relationship Filtering
Department Rules
Review Moderation
Features
API
Audience Targeting
Batch Permissions & Access
Brand Management
Contact Management
Contact Sharing
Conversion Tracking
Customer Management
Data Export
Data Import
Email Integration
External Integrations
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Password & Access Management
Social-Media Integration
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Summary
Get quick replies from your employees
Give even quicker feedback to them
Transform conversations into actions
Summary
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push.
Notifications: Push short & targeted notifications on your site.
WebEngage's user CRM stores data from user profile(attributes) and user actions(events). It also has capabilities around deep data segmentation and personalisation using user profile data, behavioural data, lifecycle events, 3rd party data from CRM and logical constructs.
WebEngage, a tool for automating communication across a user's lifecycle and helps companies send messages
Cross-device tracking helps keep communication coherent and contextual, making the experience personalised and relevant. Integration with WebEngage is a one-time job and requires minimal assistance. Once the SDKs are integrated, the data starts to flow into WebEngage, making it measurable and actionable.
Custom Forms: Define your own feedback categories. Add fields for each category using our drag-drop form builder.
Custom Styling: Style the feedback form in your own way. Use our online CSS editor to create a skin for your site.
Multi-admin Support: Add support agents. Everyone collaborates through the WebEngage dashboard.
Survey Builder: Easy to use, drag and drop form builder. Variety of question types supported.
Targeting Rules: Target visitors by geographic locations, URL patterns, referring websites, cookies, time spent and lot more.
Summary
Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.
Take feedbacks in person or through survey kiosks implemented on the premises
Analyze responses with comprehensive reports and drill-down analytics.
Receive SMS Alerts & Real-Time Updates on feedbacks.
Pricing
Solo
$199.00
1 user(s) / month
Included in plan:
For businesses with up to 10k Monthly Active Users (MAU)
Band
$899.00
1 user(s) / month
Included in plan:
For businesses with up to 50k Monthly Active Users (MAU)
Choir
$1,499.00
1 user(s) / month
Included in plan:
For businesses with up to 100k Monthly Active Users (MAU)
Orchestra
1 user(s) / month
Included in plan:
For businesses with more than 100k Monthly Active Users (MAU)
Pricing
Starter
$33.00
1 user(s) / month
Included in plan:
Unlimited Responses
2 Device Licenses
1 Web Users
White-Labelled Surveys
Kiosk Mode and Works Offline
Logic-based Surveys
Language Support
Export Data
Advanced
$54.00
2 user(s) / month
Included in plan:
All features from Starter Plan
Unlimited Responses
5 Device Licenses
2 Web Users
Date-comparative Reports
Location-comparative reports
Professional
$83.00
3 user(s) / month
Included in plan:
All features from Advanced Plan
Unlimited Responses
9 Device Licenses
3 Web Users
Own Domain
Multi-Lingual Surveys
API Access
Max
$166.00
5 user(s) / month
Included in plan:
All features from Professional Plan
Unlimited Responses
20 Device Licenses
5 Web Users
Choose between Europe, Singapore, Australia and USA Data Centres
Personalized Training Sessions
Dedicated Account Manager
FAQs
No FAQs associated with this application.
FAQs
No FAQs associated with this application.
FAQs
Does this service integrate with any other apps?
Customizations for customers is possible on request.
What platforms does this service support?
Google Play
App Store
Desktop / Web
Does this service offer guides, tutorials and or customer support?
Yes, Zonka offers tutorials, personalized training sessions, and dedicated customer support.
Does this service offer multi-user capability (e.g. teams)?
Yes, multi-user capability and team management is possible wth Zonka.
Does this service offer an API?
Yes, Zonka does offer API access.
What is this service generally used for?
Zonka is used to make the feedback management process super smooth and easy. A lot can be done with Zonka such as -
Building Feedback and Survey Forms
Create beautiful customized feedback forms and surveys using Zonka’s Survey Builder.
Customize literally anything! Starting from fonts, colors to rating scale appearance, emoticons & more.
Build your form from scratch or choose from our extensive template library.
Collecting Surveys & Feedbacks
Take feedbacks in person or through survey kiosks implemented on the premises.
Capture customer feedback through various channels like Web, iPads, Android tablets, Smartphones, etc.
Taking Actions on Responses
View all the responses received in the response inbox and take actions on responses.
Convert feedbacks into tasks and start taking actions with your team
Analyzing Results
Get comprehensive drill down reports to measure performance
Receive SMS Alerts & Real-Time Updates on feedbacks and also get feedback summary /digest emails delivered in your inbox.
Who are the main user groups of this service?
The main user groups of Zonka are as follows:
Restaurants
Airports
Hotels & Resorts
Banks & Financial Sector
Hospitals & Healthcare
Automobile Sector
Retail & Shopping
Events & Promotions
Education & Academics
Spa & Salons
Zonka Feedback is suited for any service-based industry, SME, startup or any enterprise that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.
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