Compare 15Five vs CloudCherry vs Primalogik 360

Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Primalogik 360 provide a fully online platform for managing 360 degree surveys as well as employee appraisals. With a simple, yet powerful design, HR managers in particular, and managers in general are provided with powerful tools for data analysis without having to be bogged down with the process of managing invitations, reminders and collating information from different sources.

Primalogik 360 offers an intuitive platform that requires no training and allows managers to focus on employee development rather than managing "the process". If you feel you're bogged down with procedures and an inflexible system, then Primalogik 360 will bring a breath of fresh air to your organization as a whole.

The platform provides several other features like:
* Employee Journal - easy way to keep track of employee's performance with real time feedback
* People Directory - handy way to access contact information from anybody in the organization
* Opinion Surveys - same useful and simple system to conduct employee engagement and satisfaction surveys
* Automated email reminders
* Single sign-on interface with Google Open-ID as well as Yahoo! accounts

Features:

• Dashboard
• Feedback Management

Features:

• Chat
• Customer Management
• External Integrations
• Scheduling
• Calendar Management
• Dashboard
• Data Import
• Notifications
• Multi-User
• Data Export
• API
• Data Visualization

Features:

• 360 Degree Feedback
• Data Visualization
• Feedback Management
• Data Export
• Data Import
• Employee Database
• Multi-User
• Notifications
• Dashboard

Summary:

• Get quick replies from your employees

• Give even quicker feedback to them

• Transform conversations into actions

Summary:

No key features associated with this application.

Summary:

• Make 360 surveys and performance appraisals easy to manage and administer.

• Automate the administration of 360 surveys and performance appraisals

• Fully customizable questionnaires

• Simple and intuitive interface

• Online performance management solution with simple, yet powerful interface

• No training necessary with Primalogik 360 - intuitive, simple, powerful interface

FAQs:

No FAQs associated with this application.

FAQs:

What platforms does this service support?

• It Supports

  Windows
  iOS
  Mac
  Android

Does this service integrate with any other apps?

• With Open API feature it can integrate with any third party apps

What is this service generally used for?

• CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

  Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
  Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

  Broadly It is used for
  Customer Experience Management
  Customer Sentiment Analysis
  Net Promoter Score Calculation
  Loop Closer
  Feedback Management System
  Customer Analytics

Does this service offer multi-user capability (e.g. teams)?

• Yes, it has multi-user capability

  View and access can be designed for each level of users.

Does this service offer guides, tutorials and or customer support?

• Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

Who are the main user groups of this service?

• This platform can be used for all consumer-facing industries
  Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

What are some applications this service is commonly used in tandem with?

• Mailchimp
  Salesforce
  Freshdesk
  Microsoft
  Zendesk
  sms gupshup
  KooKoo
  Nexmo

Does this service offer an API?

• Yes, it has an Open API

FAQs:

No FAQs associated with this application.

Publisher:

Publisher:

Publisher:

Other:

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other:

• Startups
• SMEs
• Enterprises

• Web App