Compare 15Five vs PARiM vs Freshdesk

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83%
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45%
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Crozscore:

81%
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Crozscore:

86%
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15Five screenshot view 1 more PARiM screenshot view 4 more Freshdesk screenshot

Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

PARiM's cloud-based, workforce management software solution combines easy to use functionality with great agility, flexibility and the ability to tailor the system for your organization.

You can manage both staff and subcontractors. The system allows you to schedule or rota staff by site or event. It tracks and manages employee information, holidays & absences, certificates & training, visa & passport information and expiry, company assets (e.g uniforms ), etc.

With no upfront charge or contract from as little as £20 per month, it is an excellent cost-effective solution for businesses of all sizes.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Features:

  • Dashboard
  • Feedback Management

Features:

  • Application Tracking
  • Calendar Management
  • Expense Tracking
  • Data Visualization
  • Employee Engagement
  • Notifications
  • Dashboard
  • Employee Database
  • Data Export
  • Data Import
  • Employee Onboarding
  • Vacation Calendar
  • Payroll
  • Onboarding
  • Multi-User
  • Time Management
  • Attendance Tracking
  • Budgeting
  • Forecasting
  • Scheduling
  • Timesheets

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Summary:

  • Get quick replies from your employees

  • Give even quicker feedback to them

  • Transform conversations into actions

Summary:

  • Track Certificate Expiry

  • Shift & Rota Planning

  • Tracks Employee Details

  • Manage Holidays & Absences

  • Record & Track Company Assets

  • Multi User

  • Absence Tracking and Vacation Calendar

  • Employee Database

  • Extensive Reporting inc Payroll, Timesheets, Absences, Problems, Revenue

  • Bulk Import for Staff, Sites/Locations and if applicable Clients

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Pricing:

  • Starting from: $46.00/month
  • Credit card required: No
  • It's all about shift hours at Parim:

    Up to 1,000 hours per month for PARiM Pro £35 pm
    Pick which modules you want and the more shift hours you do the cheaper their price

    No other costs. No upfront charge or licence fee, no monthly maintenance charge, no fee per staff member or site and no contract! Please note that we have a minimum charge of £35 per month. VAT applies for the UK customers.

PARiM Pro Simple with 1000 Monthly Shift Hours

$46.00
unlimited amount of users, no hidden costs, 1000 shift hours included
Included in plan:
  • Unlimited Employees
  • Unlimited Administrators with different access permissions
  • Unlimited Clients and Sites
  • Scheduling and Shift Management
  • Time & Attendance with GPS clock in/out
  • Shift Patterns
  • Shift Expenses
  • Open shifts and Availability
  • Staff Communication via Email and SMS
  • Staff Details and Documents
  • Certificate/ Visa Tracking
  • Staff Portal
  • Client Portal
  • Reports
  • Mobile Apps

PARiM Pro Simple with 5000 Monthly Shift Hours

$150.00
unlimited amount of users, no hidden costs + 5000 Monthly Shift Hours
Included in plan:
  • Includes everything in the lower-tier PARiM Simple Pro plan
  • Only cost you need to be in control of is the number of hours tracked
  • Track more hours than expected? No worries, the price decreases as the hours incease.

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes. There is no limit to the number of users and people logging in from multiple locations.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer free initial training, PDF user manuals, video tutorials, and an in-program tour that highlights sections of the system, describes the features and explains how to use them.

  • What platforms does this service support?
  • Web application that works across all main desktop operation systems. Native mobile apps for both Android and iOS platforms.

  • What is this service generally used for?
  • Managing staff, their shifts, schedules, certificates, absences as well as time & attendance.

  • Does this service offer an API?
  • We have started to build this. We have managed to integrate PARiM with our own accounts package 'Zero' so we are on the way with this. The .csv-exports currently allow for import into payroll or accounts packages.

  • Does this service integrate with any other apps?
  • We have already integrated Twilio into our system. See above - we are working on this. Next to come will be accounts and payroll packages then screening and vetting, then Pandadoc.

  • What are some applications this service is commonly used in tandem with?
  • Accounts packages, payroll packages, etc.

  • Who are the main user groups of this service?
  • Event and security companies, companies that supply medics for events, staffing companies, manufacturing, vets, farm shops. We also have clients from other industries, as we just won the Finnish cleaning company SOL and the London-based travel concierge company Airportr.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
4.47k
Followers:

Publisher:

Founded:
2013
Based in:
London
Employees:
11-50
Likes:
358
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
69.8k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses PARiM
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, English, Estonian
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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