Compare 15Five vs PARiM vs CloudCherry

Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

PARiM's cloud-based, workforce management software solution combines easy to use functionality with great agility, flexibility and the ability to tailor the system for your organization.

You can manage both staff and subcontractors. The system allows you to schedule or rota staff by site or event. It tracks and manages employee information, holidays & absences, certificates & training, visa & passport information and expiry, company assets (e.g uniforms ), etc.

With no upfront charge or contract from as little as £20 per month, it is an excellent cost-effective solution for businesses of all sizes.

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Features:

• Dashboard
• Feedback Management

Features:

• Application Tracking
• Calendar Management
• Expense Tracking
• Data Visualization
• Employee Engagement
• Notifications
• Dashboard
• Employee Database
• Data Export
• Data Import
• Employee Onboarding
• Vacation Calendar
• Payroll
• Onboarding
• Multi-User
• Time Management
• Attendance Tracking
• Budgeting
• Forecasting
• Scheduling
• Timesheets

Features:

• Chat
• Customer Management
• External Integrations
• Scheduling
• Calendar Management
• Dashboard
• Data Import
• Notifications
• Multi-User
• Data Export
• API
• Data Visualization

Summary:

• Get quick replies from your employees

• Give even quicker feedback to them

• Transform conversations into actions

Summary:

• Track Certificate Expiry

• Shift & Rota Planning

• Tracks Employee Details

• Manage Holidays & Absences

• Record & Track Company Assets

• Multi User

• Absence Tracking and Vacation Calendar

• Employee Database

• Extensive Reporting inc Payroll, Timesheets, Absences, Problems, Revenue

• Bulk Import for Staff, Sites/Locations and if applicable Clients

Summary:

No key features associated with this application.

Pricing:

• Starting from: $46.00/month
• Credit card required: No

• It's all about shift hours at Parim:

  Up to 1,000 hours per month for PARiM Pro £35 pm
  Pick which modules you want and the more shift hours you do the cheaper their price

  No other costs. No upfront charge or licence fee, no monthly maintenance charge, no fee per staff member or site and no contract! Please note that we have a minimum charge of £35 per month. VAT applies for the UK customers.

FAQs:

No FAQs associated with this application.

FAQs:

Does this service offer multi-user capability (e.g. teams)?

• Yes. There is no limit to the number of users and people logging in from multiple locations.

Does this service offer guides, tutorials and or customer support?

• Yes, we offer free initial training, PDF user manuals, video tutorials, and an in-program tour that highlights sections of the system, describes the features and explains how to use them.

What platforms does this service support?

• Web application that works across all main desktop operation systems. Native mobile apps for both Android and iOS platforms.

What is this service generally used for?

• Managing staff, their shifts, schedules, certificates, absences as well as time & attendance.

Does this service offer an API?

• We have started to build this. We have managed to integrate PARiM with our own accounts package 'Zero' so we are on the way with this. The .csv-exports currently allow for import into payroll or accounts packages.

Does this service integrate with any other apps?

• We have already integrated Twilio into our system. See above - we are working on this. Next to come will be accounts and payroll packages then screening and vetting, then Pandadoc.

What are some applications this service is commonly used in tandem with?

• Accounts packages, payroll packages, etc.

Who are the main user groups of this service?

• Event and security companies, companies that supply medics for events, staffing companies, manufacturing, vets, farm shops. We also have clients from other industries, as we just won the Finnish cleaning company SOL and the London-based travel concierge company Airportr.

FAQs:

What platforms does this service support?

• It Supports

  Windows
  iOS
  Mac
  Android

Does this service integrate with any other apps?

• With Open API feature it can integrate with any third party apps

What is this service generally used for?

• CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

  Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
  Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

  Broadly It is used for
  Customer Experience Management
  Customer Sentiment Analysis
  Net Promoter Score Calculation
  Loop Closer
  Feedback Management System
  Customer Analytics

Does this service offer multi-user capability (e.g. teams)?

• Yes, it has multi-user capability

  View and access can be designed for each level of users.

Does this service offer guides, tutorials and or customer support?

• Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

Who are the main user groups of this service?

• This platform can be used for all consumer-facing industries
  Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

What are some applications this service is commonly used in tandem with?

• Mailchimp
  Salesforce
  Freshdesk
  Microsoft
  Zendesk
  sms gupshup
  KooKoo
  Nexmo

Does this service offer an API?

• Yes, it has an Open API

Publisher:

Publisher:

Publisher:

Other:

Other:

• SMEs
• Agencies
• Enterprises

• Web App

• iOS
• Android

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android