Compare 15Five vs Mitrefinch vs Astea

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Crozscore:

83%
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45%
interest rising

Crozscore:

65%
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25%
interest falling

Crozscore:

69%
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60%
35%
interest falling
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Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

Mitrefinch Ltd is a leading provider of Workforce Management Solutions for medium-large organizations with 100+ employees. Offering a custom tailored solution, Mitrefinch helps you streamline your business processes, cut administration costs, and manage your employees effectively.
Solutions Include:

  • Time & Attendance
  • HR Management
  • Employee Scheduling
  • Absence Management
  • Employee Self Service.
  • Mobile Workforce

Software Description:

Astea offers lifecycle management, including customer management, service management, asset management, forward and reverse logistics management and mobile workforce management and optimization.
The use of real-time scheduling optimization can automate much of this process. Mobile apps deliver functionality that enables field forces to work electronically for receiving, documenting and reporting assignments, with the expected goal of eliminating manual procedures, service delays and paper reporting.

Features:

  • Dashboard
  • Feedback Management

Features:

  • Gantt Charts
  • Attendance Tracking
  • Forecasting
  • Multi-User
  • Timesheets
  • Vacation Calendar
  • Notifications
  • Dashboard
  • Scheduling
  • Calendar Management
  • Time Management
  • External Integrations
  • Employee Incentive Management
  • Data Import
  • Expense Tracking
  • Budgeting
  • Feedback Management
  • 360 Degree Feedback
  • Data Visualization
  • Data Export
  • Batch Permissions & Access
  • 2-Factor Authentication
  • API
  • Employee Database

Features:

  • Customer Management
  • Dashboard
  • Inventory Tracking
  • Project Management
  • Scheduling

Summary:

  • Get quick replies from your employees

  • Give even quicker feedback to them

  • Transform conversations into actions

Summary:

  • Helping you track and manage your employees in real-time

  • Maintaining compliance and eliminating manual absence tracking

  • Empowering your employees to take ownership of their working time and leave

  • Centralized employee data for greater workforce insights

  • Creating and managing cost-effective workforce scheduling easily

  • Clocking In and Out anywhere using mobile devices

Summary:

  • Reducing Service Costs: It stems from a variety of sources throughout the service management lifecycle, such as improving technician productivity, call center activities, inventory/parts management.

  • Streamline Workflow: Provides improvements in streamlining processes and work order management.

  • Improved Service Levels: More and more companies are coming to the realization that service can be a revenue generator and provide a distinct competitive advantage.

  • Increasing Customer Satisfaction: Astea Alliance’s customer self-service capabilities provide user's customers with the information they need when they want it, ultimately improving customer satisfaction and strengthening loyalty.

  • Drive Quality & Growth: Real-time reporting, expense & time tracking; Ensure accurate data capture; instant access to relevant information (Service histories, parts usage; failure analysis; MTTR).

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Who are the main user groups of this service?
  • HR, Payroll, Operations, Finance

  • What is this service generally used for?
  • Centralizing employee data and tracking employee time

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Payroll and ERP software

  • Does this service integrate with any other apps?
  • Yes

  • What platforms does this service support?
  • All Android, IOS, Windows, Blackberry

FAQs:

    Who are the main user groups of this service?
  • Users of Astea are enterprise companies looking to manage mid-to-large-scale service operations such as field service, repairs, installations, and third-party contracting.

  • What is this service generally used for?
  • It is mainly used for field service management.

  • What platforms does this service support?
  • It is web-based service, with mobile apps for Android and iPhone.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce.com; SAP; Oracle; Oracle/Peoplesoft; Oracle/JDEdwards; Oracle/Siebel; Microsoft Dynamics (CRM, SL, GP, AX, NAV), Epicor, Quickbooks, Vertex, Axeda, Infomill, Avaya, Nortel, Cisco and many more.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: Online Support, Phone Support, Case Studies, Webinars.

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
4.93k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Horsham
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Mitrefinch
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Spanish, English, French
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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