Compare 15Five vs CloudCherry vs Happster

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Crozscore:

83%
what is this?
45%
interest rising

Crozscore:

79%
what is this?
33%
interest rising

Crozscore:

56%
what is this?
26%
interest falling
15Five screenshot view 1 more CloudCherry screenshot Happster screenshot view 1 more

Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Happster is the best combination of tools to increase team engagement. The Feedback feature allows you to gather and manage employee feedback. The Heroes panel provides a fun way for leaders and colleagues to express appreciation, give compliments and memorialize their interactions. The Qhub feature helps employee growth. Employees can quickly ask questions and get answers from their colleagues. Whether it’s how to get a new employee ID card, or how to run a VLOOKUP in Excel, Qhub connects your team members to the resources they need, creating a continuous learning and team building environment.

All these features are tied into our robust analytics.

Features:

  • Dashboard
  • Feedback Management

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Employee Engagement
  • Data Visualization
  • 360 Degree Feedback
  • Employee Incentive Management
  • Multi-User
  • Feedback Management
  • Data Export
  • Dashboard

Summary:

  • Get quick replies from your employees

  • Give even quicker feedback to them

  • Transform conversations into actions

Summary:

    No key features associated with this application.

Summary:

  • Employee Engagement Software

  • Employee Recognition Software

  • Employee Growth and Development

  • Team Management Software

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Free

Free
Included in plan:
  • Up to 25 Feedback Items, 50 Hero Shoutouts, 100 Qhub Questions

Startup

$4.00
1 user(s) / month

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
4.93k
Followers:

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Happster
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
United States
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