Compare 15Five vs GroSum vs CloudCherry

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Crozscore:

83%
what is this?
45%
interest rising

Crozscore:

67%
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100%
25%
interest falling

Crozscore:

79%
what is this?
33%
interest rising
15Five screenshot view 1 more GroSum screenshot view 3 more CloudCherry screenshot

Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

GroSum helps you to make your Performance Management process more effective with focus on organisation alignment and employee development.

GroSum allows you to discuss and set objectives for employees, which helps them to see the bigger picture. Manager and employee can talk at regular check points (monthly, quarterly) to discuss progress, revise expectations, recommend training needs and give feedback on the process.

GroSum has Instant Feedback, which allows participants to give and get feedback, at any point of time. Feedback is given on objectives, or on competencies. This helps employees to immediately understand the nature of work. GroSum's Instant Feedback helps improve communication, morale and employee engagement.

With a lot of data created, GroSum converts data into useful information, which helps to get insights on how employees are approaching their objectives, personalised development plan, hidden strengths.

GroSum helps HRs to have:

  • Streamlined work flow
  • Easy decision-making
  • Easily accessible repository of information.
  • Free time for useful engagement activities.

We aim to make Performance Management an interactive and more communicative process in organisations and help it to make a vital part of your culture, thus improving performance, results.

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Features:

  • Dashboard
  • Feedback Management

Features:

  • Scheduling
  • Budgeting
  • Notifications
  • Multi-User
  • Dashboard
  • 360 Degree Feedback
  • Data Visualization
  • Feedback Management
  • Data Import
  • Data Export
  • Employee Incentive Management

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Summary:

  • Get quick replies from your employees

  • Give even quicker feedback to them

  • Transform conversations into actions

Summary:

  • Customised Goal Setting

  • Compensation Modelling

  • Instant Feedback

  • 360 Degree Feedback

  • Automated Email and Remainders

  • Dashboard

  • Analytics and Spreadsheet reporting

  • Checkins

Summary:

    No key features associated with this application.

Early stage

$4.00
user(s) / month
Included in plan:
  • Analytics & Reporting
  • Compensation Modelling
  • 360 Feedback
  • Instant Feebdack
  • 50 - 500 employees
  • Performance Management

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes. GroSum has a strong FAQ page with detailed information. GroSum offers email support with a maximum response time of 4 hours.

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
302

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses GroSum
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.
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