Compare 15Five vs Freshdesk vs Primalogik 360

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Crozscore:

91%
what is this?
92%
45%
interest rising

Crozscore:

86%
what is this?
80%
58%
no significant changes

Crozscore:

89%
what is this?
97%
30%
no significant changes
15Five screenshot view 1 more Freshdesk screenshot Primalogik 360 screenshot view 4 more

Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Primalogik 360 provide a fully online platform for managing 360 degree surveys as well as employee appraisals. With a simple, yet powerful design, HR managers in particular, and managers in general are provided with powerful tools for data analysis without having to be bogged down with the process of managing invitations, reminders and collating information from different sources.

Primalogik 360 offers an intuitive platform that requires no training and allows managers to focus on employee development rather than managing "the process". If you feel you're bogged down with procedures and an inflexible system, then Primalogik 360 will bring a breath of fresh air to your organization as a whole.

The platform provides several other features like:
* Employee Journal - easy way to keep track of employee's performance with real time feedback
* People Directory - handy way to access contact information from anybody in the organization
* Opinion Surveys - same useful and simple system to conduct employee engagement and satisfaction surveys
* Automated email reminders
* Single sign-on interface with Google Open-ID as well as Yahoo! accounts

Features:

  • Dashboard
  • Feedback Management

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • 360 Degree Feedback
  • Data Visualization
  • Feedback Management
  • Data Export
  • Data Import
  • Employee Database
  • Multi-User
  • Notifications
  • Dashboard

Summary:

  • Get quick replies from your employees

  • Give even quicker feedback to them

  • Transform conversations into actions

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

  • Make 360 surveys and performance appraisals easy to manage and administer.

  • Automate the administration of 360 surveys and performance appraisals

  • Fully customizable questionnaires

  • Simple and intuitive interface

  • Online performance management solution with simple, yet powerful interface

  • No training necessary with Primalogik 360 - intuitive, simple, powerful interface

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
Followers:
5.16k

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Montréal
Employees:
2-10
Likes:
Followers:
196

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Primalogik 360
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish
Regional Restrictions:
No restrictions.
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