Compare 15Five vs CloudCherry vs Examinare

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Crozscore:

83%
what is this?
45%
no significant changes

Crozscore:

79%
what is this?
33%
no significant changes

Crozscore:

60%
what is this?
25%
interest falling
15Five screenshot view 1 more CloudCherry screenshot Examinare screenshot view 3 more

Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Examinare Survey Tool makes it easy for you to create and administer surveys, whether online or on-site. The system also generates reports automatically, giving you a detailed analysis of your survey results based on your specifications and survey responses. Simply put, Examinare Survey Tool is an ideal application for businesses, researchers, product developers, and more.

Examinare Survey Tool helps you build and conduct questionnaires, polls, investigative projects, and surveys via phone. The application supports various channels of communication to help users’ survey materials reach their intended audience. Reporting and analysis of results are fast, easy, and very detailed.

On top of that, surveys can be translated into more than 25 languages, which is perfect for local surveys in multiple regions. Aside from supporting left-to-right languages (English, Chinese, French, etc.), Examinare Survey Tool is also compatible with a number of left-to-right languages, such as Arabic.

Examinare Survey Tool offers a powerful API and delivers comprehensive support for the developers who would like to implement survey/customer feedback control solutions by themselves. Security is of paramount concern. Examinare’s cloud servers are hosted mainly in Sweden on a military-standard platforms. Customer information remans private and security protocols include 24/7/365 round-the-clock checks on all their servers with backups are made every hour.

Features:

  • Dashboard
  • Feedback Management

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Features:

  • Marketing Automation
  • Notifications
  • Scheduling
  • Dashboard
  • Contact Management
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Multi-User
  • Data Visualization
  • External Integrations

Summary:

  • Get quick replies from your employees

  • Give even quicker feedback to them

  • Transform conversations into actions

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

Business+

$42.00
1 user(s) / month
Included in plan:
  • Testrun for 7 days
  • Unlimited Answers, Polls & Recipients
  • 3 Surveys (Published Simultaneously)
  • Templates
  • Email Support
  • Live Chat Support
  • Phone Support

UNLIMITED

$93.00
1 user(s) / month
Included in plan:
  • Testrun for 7 days
  • Unlimited Answers, Polls & Recipients
  • Unlimited amount of Surveys
  • Templates
  • Phone Surveys
  • Email Support
  • Live Chat Support
  • Phone Support
  • Examinare modules & Integrations
  • Personal Contact Support

STUDENT VERSION

$11.00
1 user(s) / month
Included in plan:
  • Unlimited Answers & Recipients
  • 2 Surveys (Published Simultaneously)
  • Templates
  • Email Support
  • Live Chat Support

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

FAQs:

    Does this service offer an API?
  • Examinare system is fully functional by API connection. Developers can use Examinare API to automate Survey Invites, get data about recipients or get votes both in individual view or with demographics attached.
    Examinare API can also be used to control phone surveys distribution and Magic Polls™.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Online user manual, video tutorials, support by chat, email and phone is available in Examinare.

  • Does this service integrate with any other apps?
  • Examinare Survey Tool has a powerful API which lets to create any integrations needed. The shortlist of ready-made integrations includes the ones for:
    Dropbox
    Zendesk
    Mailchimp
    Prestashop
    Shopify
    WooCommerce
    Twilio
    Fortnox

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Examinare's price plans variability is very rich.

  • What platforms does this service support?
  • Examinare is a web service that is why it supports any platform that has access to the internet.

  • Who are the main user groups of this service?
  • Examinare Survey Tool is an ideal application for sales and marketing professionals, product researchers, and other users looking for a data mining product to quickly create and conduct surveys both on the web and in the field. It helps businesses gather feedback from their consumers as well as determine the direct connection to their customers’ likes and dislikes.

  • What is this service generally used for?
  • Examinare Survey Tool is used for creation of:
    online surveys
    polls
    questionnaires
    phone surveys
    other kinds of investigation projects.

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
4.59k
Followers:
5.2k

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
314
Followers:
4.69k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.

Other:

Who uses Examinare
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Swedish, Russian, Ukrainian, Arabic, German, Italian, Norwegian, Danish, Finnish, Dutch, Spanish, Thai, Japanese, Chinese, Portuguese, Hindi, Polish, Hebrew, Greek, Macedonian, Icelandic, Lithuanian
Regional Restrictions:
No restrictions.
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