Compare 15Five vs Wrike vs CloudCherry

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Crozscore:

83%
what is this?
45%

Crozscore:

89%
what is this?
88%
52%
interest rising

Crozscore:

79%
what is this?
33%
interest rising
15Five screenshot view 1 more Wrike screenshot view 5 more CloudCherry screenshot

Software Description:

15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication.

Software Description:

Wrike makes managing multiple projects and cross-functional, distributed, or growing teams easier. Our end-to-end solution takes your projects from the initial request stage all the way to tracking work progress and reporting results. Manage Enterprise projects from creating and delegating tasks, to visualizing plans and organize workflows, and more. Perfect for Marketing, Creative, Operations, IT, Project, and Product teams of 20+ people.

Challenges Wrike helps solve:

  1. Data silos: Tasks, discussions, and documents scattered across email, Skype, personal computers, and spreadsheets
  2. Poor visibility into work status
  3. Missed deadlines and project failures

Main benefits:

  • Accelerating project delivery by using a platform your team will actually use and love
  • Keeping all team members on the same page even across borders without lengthy status meetings, long email threads and spreadsheet updates
  • Big picture of project progress with real-time updates and cross-project reports and newsfeed
  • Real-time team collaboration with discussions, files attached to tasks, and a built-in document editor

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Features:

  • Dashboard
  • Feedback Management

Features:

  • Resource Management
  • Prioritization
  • Batch Permissions & Access
  • Google Apps Integration
  • 2-Factor Authentication
  • Data Export
  • Data Import
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • External Integrations
  • Budgeting
  • Dashboard
  • Email Integration
  • Expense Tracking
  • File Sharing
  • Gantt Charts
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Timesheets
  • Calendar Management
  • Chat
  • History/Version Control
  • API

Features:

  • Chat
  • Customer Management
  • External Integrations
  • Scheduling
  • Calendar Management
  • Dashboard
  • Data Import
  • Notifications
  • Multi-User
  • Data Export
  • API
  • Data Visualization

Summary:

  • Get quick replies from your employees

  • Give even quicker feedback to them

  • Transform conversations into actions

Summary:

  • Streamline internal and external requests with built-in forms.

  • Reduce the volume of repetitive planning work with project templates.

  • Switch to the Timeline view during meetings to visualize progress, review estimates, and spot bottlenecks.

  • Create your own Custom Workflows to save time spent on hand-offs and bring clarity into processes across cross the teams.

  • Simplify feedback and approval cycles with full context. Share, edit, review, and approve your files right in Wrike.

  • Keep track of how time is being spent by project or by team member for accurate planning and budget management.

  • Create customizable dashboards of the most important projects that include graphs, task statuses, and real-time updates.

  • Share real-time, interactive reports, and schedule notifications for report updates or reviews on a regular basis.

  • Balance resources and track performance via a workload view

  • Manage your projects on the go with Wrike's native mobile apps for iPhone and Android

Summary:

    No key features associated with this application.

Free

Free
Included in plan:
  • Task management
  • File Sharing
  • Real-time Activity Stream
  • Basic integrations
  • Spreadsheet view
  • iPhone and Android apps
  • 2GB of data storage

Professional

$9.80
1 user(s) / month
Included in plan:
  • All Free features
  • Interactive Timeline (Gantt Chart)
  • Tasks and Subtasks
  • Advanced integrations
  • Sharable Dashboards
  • Unlimited collaborators
  • 5 Gb of data storage

Business

$24.80
1 user(s) / month
Included in plan:
  • Custom fields and workflows
  • Custom reports with scheduled notifications
  • Report templates
  • Graphical analytics
  • Salesforce integration
  • Resource management
  • Request forms
  • Time tracking
  • User permissions
  • Branded workspace
  • User groups
  • 50GB of storage space
  • All free and professional features

Marketers

$34.60
1 user(s) / month
Included in plan:
  • All free, professional and business features
  • Proofing and approvals (video, images and documents)
  • Adobe Creative Cloud Extension
  • Tailored Workspace

Enterprise


1 user(s) / month
Included in plan:
  • All Free, Professional, and Business features
  • Active Directory Integration
  • SAML 2.0 Single Sign-On
  • Two-factor authentification
  • User Audit Report
  • Password policies
  • Network access and complience policies
  • 100 GB of storage spce

Basic

$300.00
unlimited user(s) / month
Included in plan:
  • Unlimited Users
  • Customer Success Support
  • Customized Questionnaire

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • It Supports

    Windows
    iOS
    Mac
    Android

  • Does this service integrate with any other apps?
  • With Open API feature it can integrate with any third party apps

  • What is this service generally used for?
  • CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

    Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
    Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

    Broadly It is used for
    Customer Experience Management
    Customer Sentiment Analysis
    Net Promoter Score Calculation
    Loop Closer
    Feedback Management System
    Customer Analytics

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it has multi-user capability

    View and access can be designed for each level of users.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

  • Who are the main user groups of this service?
  • This platform can be used for all consumer-facing industries
    Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

  • What are some applications this service is commonly used in tandem with?
  • Mailchimp
    Salesforce
    Freshdesk
    Microsoft
    Zendesk
    sms gupshup
    KooKoo
    Nexmo

  • Does this service offer an API?
  • Yes, it has an Open API

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
4.61k
Followers:

Publisher:

Founded:
2003
Based in:
San Jose
Employees:
501-1000
Likes:
18.6k
Followers:
12.5k

Publisher:

Founded:
-
Based in:
Salt Lake City
Employees:
51-200
Likes:
1.22k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Wrike
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, German, Spanish, Italian, Portuguese, Japanese, Russian
Regional Restrictions:
No restrictions.

Other:

Who uses CloudCherry
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.
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