Compare 15Five vs CloudCherry

15Five 1732 360 Degree Feedback	CloudCherry 0 Customer Experience
View Listing	View Listing
Crozscore 92% what is this? User Happiness: 92% Press Buzz: 51% User Trend: interest rising	Crozscore 75% what is this? Press Buzz: 36%
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About 15Five 15Five offers an easy way to know what really goes on in your company, and stay connected to your team. It allows you to better engage your team by giving employees a voice and a platform to share their achievements, challenges and ideas. You’ll increase the productivity of your company by keeping team members and departments aligned with timely information and regular communication	About CloudCherry CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty. Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to: Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels. Map & understand the Customer Journey. Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more. Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard. Close the loop on customer issues with real-time notifications. Integrate with existing systems like CRM, Contact Centres, Ticketing software & more. *Make Customer Experience Management an integral part business process.
Features 360 Degree Feedback API Batch Permissions & Access Dashboard Data Export Data Import Data Visualization Employee Database Employee Incentive Management External Integrations Feedback Management Forecasting Multi-Account Multi-App Multi-Currency Multi-User Notifications Employee Engagement Review Monitoring Custom Assessments Performance Reviews Objectives Tracking Comparative Reporting Competency Assessment Competency Scale Gap Analysis Mobile App PDF Export Multi-Source Feedback Online Surveys Paper Surveys Participation Statistics Performance Appraisal Relationship Filtering Department Rules Review Moderation	Features API Calendar Management Chat Customer Management Dashboard Data Export Data Import Data Visualization External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Click-to-Dial Net Promoter Score
Summary Get quick replies from your employees Give even quicker feedback to them Transform conversations into actions	Summary No key features associated with this application.
	Pricing Basic $300.00 unlimited user(s) / month Included in plan: Unlimited Users Customer Success Support Customized Questionnaire
FAQs No FAQs associated with this application.	FAQs What platforms does this service support? It Supports Windows iOS Mac Android Does this service integrate with any other apps? With Open API feature it can integrate with any third party apps What is this service generally used for? CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty. Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to: Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels. Broadly It is used for Customer Experience Management Customer Sentiment Analysis Net Promoter Score Calculation Loop Closer Feedback Management System Customer Analytics Does this service offer multi-user capability (e.g. teams)? Yes, it has multi-user capability View and access can be designed for each level of users. Does this service offer guides, tutorials and or customer support? Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users. Who are the main user groups of this service? This platform can be used for all consumer-facing industries Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant What are some applications this service is commonly used in tandem with? Mailchimp Salesforce Freshdesk Microsoft Zendesk sms gupshup KooKoo Nexmo Does this service offer an API? Yes, it has an Open API
Vendor Information Founded: - Based in: San Francisco Employees: 11-50 Likes: Followers: 6.91k	Vendor Information Founded: - Based in: Salt Lake City Employees: 51-200 Likes: Followers:
Other Who uses 15Five Personal Desktop Platforms: Web App Languages: English Regional Restrictions: No restrictions.	Other Who uses CloudCherry Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil Regional Restrictions: No restrictions.