What is Aircall?

"Aircall is an easy-to-use and powerful phone support software for SMBs and start-ups."

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.


Aircall scored 92/100 (Top 3 in VoIP) in the VoIP category. This is based on user satisfaction (97/100), press buzz (46/100), recent user trends (falling), and other relevant information on Aircall gathered from around the web.

The score for this service has improved over the past month. What is this?

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VoIP Market Radar

Aircall Product Overview

  • Instant local numbers in 30+ countries

  • Professional welcome desk

  • Shared Call inbox

  • Share contacts


Languages: English, French
THE ULTIMATE Software Buyer Guide 2018

The Ultimate VoIP Software Buyer Guide 2018

Product recommendations, vendor rankings, market overview and tips on how to select VoIP software for business. Published in November 2018.

The Voice over IP subcategory deals with platforms specifically designed to provide calls over the Internet. Communication globalized the way we do business and connect with people. Being able to get in touch with friends and co-workers regardless of their ...

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Aircall Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
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