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What is Aircall?

"Aircall is an easy-to-use and powerful phone support software for SMBs and start-ups."

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

Instantly obtain phone numbers in over 🌏 40 countries.
Handle calls on the go with our desktop and mobile apps. Hit the ground running thanks to our intuitive dashboard.

Easily add and remove users depending on your needs. Automatically and efficiently route calls according to IVR selection, 🤓 agent skills, time zone, etc.

Receive advanced 📡 call center analytics on agent and team productivity. Monitor your team’s activity in real-time on the ⚡ live feed and cross-reference your data with your CRM and Helpdesk for a richer understanding of your processes.

Aircall scored 80/100 in the VoIP category. This is based on user satisfaction (59/100), press buzz (50/100), and other relevant information on Aircall gathered from around the web.

The score for this software has declined over the past month. What is this?

Aircall Awards

Aircall VoIP Software Award 2020 Aircall Quality Choice Badge 2020 Aircall Trusted Vendor Badge 2020

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VoIP Market Radar

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Aircall Product Overview

  • Instant local numbers in 30+ countries

  • Professional welcome desk

  • Shared Call inbox

  • Share contacts

Languages: English, French

Aircall Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • CRM Integration
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • File Transfer
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Video
  • SMS
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Time Management
  • Click-to-Dial
  • Report & Compliance
  • Hardware Integration
  • Mobile App
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Monitoring
  • Call Scripting
  • Interactive Voice Response
  • Audio Recording

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