Video RTC

What is Video RTC?

"Video RTC solution is fully compliant gateway based in WebRTC, RTMP, SIP specifications to be integrated with most Contact Center software suites."

Our Video RTC Gateway connects peers or endpoints between WebRTC, RTMP and SIP technology to create an advanced Video service that supports CTI/PBX or Contact Center software integration for Voice calling, Video calling, Live Chat, File Sharing, Screen Sharing without the need of either internal or external plugins. Video Gateway works with hardware or Cloud VM servers configurations, providing a highly scalable base system to meet all customers’ requirements.

Video RTC scored 56/100 in the Unified Communications category. This is based on press buzz (20/100), recent user trends (falling), and other relevant information on Video RTC gathered from around the web.

The score for this service has improved over the past month. What is this?

Regional Restrictions: Available for all countries

  • Video RTC
  • Video RTC
  • Video RTC
  • Video RTC
  • Video RTC
  • Video RTC

Video RTC Product Overview

Languages: French, Spanish
Regional Restrictions: Available for all countries

Video RTC Features

  • 2-Factor Authentication
  • API
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Call Recording
  • Custom Data Forms
  • Call Tracking
  • Call Disposition
  • Softphone
  • Click-to-Dial

Video RTC FAQs

Does Video RTC offer an API?

Yes, it provides a complete API Framework, Mobile SDK and VideoRTC.js library.

Who are the main user groups of Video RTC?

Contact Centers, Corporations, Startups, Small & Medium Enterprises, Carriers etc.

Does Video RTC offer multi-user capability (e.g. teams)?

Yes, it manage multi-peer (peer = endpoint user) and service multi-tenancy

What are some applications Video RTC is commonly used in tandem with?

PBX / CTI and Call Center Software

What is Video RTC generally used for?

This product is used to provide video real-time capabilities and advanced interactions to existing contact center services.

Does Video RTC offer guides, tutorials and or customer support?

Yes, this product is provide with online guides, tutorials and customer support.

What platforms does Video RTC support?

Most Contact Centre Software: Genesys, Avaya, Cisco, Altitude Software, Enghouse, InConcert, Xcally Motion, Asterisk, etc.

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