"Video RTC solution is fully compliant gateway based in WebRTC, RTMP, SIP specifications to be integrated with most Contact Center software suites."
Our Video RTC Gateway connects peers or endpoints between WebRTC, RTMP and SIP technology to create an advanced Video service that supports CTI/PBX or Contact Center software integration for Voice calling, Video calling, Live Chat, File Sharing, Screen Sharing without the need of either internal or external plugins. Video Gateway works with hardware or Cloud VM servers configurations, providing a highly scalable base system to meet all customers’ requirements.
Regional Restrictions: Available for all countries
Yes, it provides a complete API Framework, Mobile SDK and VideoRTC.js library.
Contact Centers, Corporations, Startups, Small & Medium Enterprises, Carriers etc.
Yes, it manage multi-peer (peer = endpoint user) and service multi-tenancy
PBX / CTI and Call Center Software
This product is used to provide video real-time capabilities and advanced interactions to existing contact center services.
Yes, this product is provide with online guides, tutorials and customer support.
Most Contact Centre Software: Genesys, Avaya, Cisco, Altitude Software, Enghouse, InConcert, Xcally Motion, Asterisk, etc.