What is Fuze Collaboration?

"Fuze Collaboration is a cloud-based unified communication and project collaboration platform developed to empower all business communications."

Fuze developed a solution that addresses multiple communication needs: contact center, audio conferencing, webinars, web conferencing, instant messaging, group chat, video conferencing, and content sharing. The platform can be accessed anytime and from any device across the entire organization.

Except for communication, Fuze does an excellent job on the project collaboration field. It empowers workforce engagement and improves productivity by making work more flexible, more accessible, and more adaptable to new technologies. The feature that helps collaborate more efficient is the real-time content distribution of an instant file, screen and application sharing.

Users can make the most of the Fuze's technology for easier internal and external communication. The platform relies on business-class voice-over-IP (VoIP) private branch exchange (PBX) system, with high-definition audio and web video conferencing possibilities along with intelligent call center. When it comes to security, the system is HIPAA, SSAE16 SOC1 Type II, and SSAE16 SOC2 Type I compliant.

Fuze Collaboration scored 82/100 in the Unified Communications category. This is based on user satisfaction (80/100), press buzz (43/100), and other relevant information on Fuze Collaboration gathered from around the web.

The score for this service has improved over the past month. What is this?

  • Fuze Collaboration
  • Fuze Collaboration
  • Fuze Collaboration
  • Fuze Collaboration
  • Fuze Collaboration

Fuze Collaboration Product Overview

  • Hosted PBX

  • Multi-level Interactive Voice Response (IVR)

  • Directory of Employee Names

  • Answering Rules

  • Call Recording

  • Video Conferencing

  • Audio Conferencing

  • Call Park

  • Message Alerts

Languages: Dutch, English, Spanish, French, German

Fuze Collaboration Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Email Integration
  • External Integrations
  • Gantt Charts
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Call Recording

Fuze Collaboration FAQs

Does Fuze Collaboration offer an API?

Yes, it offers API.

Does Fuze Collaboration integrate with any other apps?

Integrations: Salesforce, Zendesk, Office365, Skype for business, Outlook, Gmail, Google Calendar, Dropbox, SharePoint, OneDrive, Box, Adobe, Google Drive.

Does Fuze Collaboration offer multi-user capability (e.g. teams)?


Does Fuze Collaboration offer guides, tutorials and or customer support?

Support: Help Center, Phone Support.

Who are the main user groups of Fuze Collaboration?

Fuze targets the enterprise market, for enabling closer collaboration between teams at different branch offices or in different departments.

What is Fuze Collaboration generally used for?

It is generally used as a unified communication and collaboration platform.

What platforms does Fuze Collaboration support?

Fuze is a cloud-based platform.

What are some applications Fuze Collaboration is commonly used in tandem with?

Fuze is used in tandem with a large range of popular business and productivity platforms, including Salesforce, Google G Suite, Microsoft Outlook.

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