Apizee delivers a WebRTC-based development platform and integrated SaaS solutions for customer engagement and real-time visual assistance on web and mobile devices.
Apizee develops video-expertise solutions for support centers. Apizee solutions enable
experts to qualify, diagnose and provide remote assistance as well as if they were onsite.
Thanks to these solutions, Apizee's customers are able to provide effective answers to their
customers or employees, on all types of terminals, with one single click and without
imposing any specific software installation.
Apizee's customers can offer very fast answers to deal with remote expertise needs, with a
strong return on investment, while reducing travel and the ecological footprint. Our
solutions address the assistance for remote maintenance and support, customer support in
complex sales processes, teleconsultation and medical tele-expertise.
Apizee's solutions and APIs are used by Safran, FNAC-Darty, Crédit Agricole, Enedis,
Renault, Saretec and Nexity.
Apizee currently scores 71/100 in the Customer Service category. This is based on press buzz (39/100), recent user trends (falling), and other relevant information on Apizee gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Instant messaging.
Video communications.
Visual Collaboration: screenshare, real-time annotations, video pointer, file sharing.
Plugin-Free: WebRTC technology, 100% web-based communication experience.
Web APIs enabling easy integration within any technical environment.
Multi-Device: experience Apizee solutions seamlessly on laptops, smartphones, tablets and wearables.
SIP connectivity.
Customisation.
On-premise deployment in option.
Product recommendations, vendor rankings, market overview and tips on how to select Customer Service software for business. Published in April 2024.
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FREE DOWNLOAD Customer-Service-Software-Buyer-Guide-2018.pdfCustomer engagement, Customer relations, Lead generation, Customer support, Field service management, After-sales support, Customer service, Telemedicine and Enterprise collaboration.
OS : Windows, Mac, Android, iOS
Browsers: Google Chrome, Firefox, Opera, Internet explorer, Safari, Android.
Yes, it does.
No, there are no integrations available.
Yes, several.
Yes, it does.
