Nectar Desk is a provider of call center software solutions for a wide variety of industries.
Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary.
Nectar Desk currently scores 69/100 in the Call Center Management category. This is based on user satisfaction (78/100), press buzz (37/100), recent user trends (falling), and other relevant information on Nectar Desk gathered from around the web.
The score for this software has declined over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Call Center Management software for business. Published in March 2024.
Call center management software solutions are similar to contact management software, but are specifically tailored towards meeting the demands of call centers. These solutions aid agents contacting customers or leads, as well as managers overseeing the ent...
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