Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows a seamless experience.
Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. The contact center software easily accommodates the needs of sales and operations, and it offers a wide range of customization as per your business requirements.
Whether there’s a requirement to improve productivity or enhance customers satisfaction, HoduCC is a perfect match of call center software for all types of business. Opt for HoduCC to deliver quick, measurable, and improved call center operations!
Have look at the key features of this product:
Automatic Call Distribution
Multi Level IVR
Real-Time Analytics & Reports
Ivr & Agent Survey
Quality Analysis
Skill-based Mapping
Predictive Dialer
Single-tenant & Multi-tenant Support
WebRTC Phone
HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module.
HoduCC currently scores 71/100 in the Call Center Management category. This is based on press buzz (42/100), recent user trends (falling), and other relevant information on HoduCC gathered from around the web.
| The score for this software has stayed the same over the past month. What is this? |
Product recommendations, vendor rankings, market overview and tips on how to select Call Center Management software for business. Published in April 2024.
Call center management software solutions are similar to contact management software, but are specifically tailored towards meeting the demands of call centers. These solutions aid agents contacting customers or leads, as well as managers overseeing the ent...
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