Review Freshdesk Contact Center

Leave a review for Freshdesk Contact Center to help others decide if Freshdesk Contact Center is the right software for their business. Honest and helpful software reviews could earn you Review Rewards and ensure software listings contain invaluable impartial insights from real users..



Freshdesk Contact Center
Rate & Review


Overall Rating:
Usefulness:
Ease of use:
Value for money:
Customer service:

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What industry have you used this in?*

How big is your company?*


Title for your review*:


What do you like about Freshdesk Contact Center?*


What do you dislike about Freshdesk Contact Center?*


What have you been using it for and what problems did Freshdesk Contact Center help you solve?

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Feature Scoring*

Please rate the following product features from 1 = Very Bad to 10 = Awesome:

Call Recording

Softphone

Multi-User

Notifications

2-Factor Authentication

Batch Permissions & Access

Contact Management

Customer Management

External Integrations

History/Version Control

Call Tracking

Click-to-Dial

Hardware Integration

Automatic Call Distribution

Call Monitoring

Interactive Voice Response

Analytics

Calendar Management

Contact Sharing

Dashboard

Call Disposition

Comparative Reporting

Auto Dialer

Call Scripting

CRM Integration

Data Export

Report & Compliance

Mobile App

Call Logging

Escalation Management

Audio Recording


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