Hugo

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What is Hugo?

"Hugo is the place where teams write, share, and action meeting notes for a more aligned team, better-serviced customers, and centralized knowledge."

Hugo is the web app where your team writes, shares, and transforms meeting notes into action.

It shares customer insights with teammates who weren't in the room, automatically updates your CRM, and turns meeting actions into tickets, tasks, and follow-ups in your team's favorite tools.

The outcome is a more aligned team, better-serviced customers, and one source of truth for your business' most valuable knowledge.


Hugo scored 81/100 in the Knowledge Management category. This is based on user satisfaction (100/100), press buzz (30/100), recent user trends (rising), and other relevant information on Hugo gathered from around the web.

The score for this software has declined over the past month. What is this?

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Hugo Product Overview


Languages: English

Hugo Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Gantt Charts
  • Google Apps Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Click-to-Dial
  • Net Promoter Score

Hugo FAQs

Does Hugo offer an API?

Not right now, but coming soon!

What platforms does Hugo support?

Hugo is a web application, best used in Google Chrome on desktop.

Does Hugo offer guides, tutorials and or customer support?

Yes! Read more on our website. We offer team onboarding and live chat support.

Does Hugo offer multi-user capability (e.g. teams)?

Yes, Hugo is best used for teams.

Does Hugo integrate with any other apps?

Hugo integrates with Google Suite (Apps), Slack, Stride, Salesforce, Trello, Asana, Todoist, Jira, Confluence, and many more. See the full list on our integrations page.

What is Hugo generally used for?

Hugo transforms meeting notes to keep the rest of the team updated with customer insights, turn meetings into action, and enable everyone to stay aligned - whether they're in the room, on another floor, or on the other side of the globe.

Who are the main user groups of Hugo?

Hugo is most commonly used by fast-growing companies with 20 to 250 employees with a culture of open, transparent knowledge sharing.

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