Haptik

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Instant Messaging & Chat Software
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What is Haptik?

Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.

Haptik has built its platform on the back of having done it ourselves while building the entire AI product suite independently for each specific use case. We build from within the enterprise, leveraging the benefits of a long-term alliance with one of the world¿s largest conglomerates and provide a home-grown, real-time analytics platform with a dedicated Business Intelligence team. Haptik also has an automated conversational testing platform that enables real time improvements to the AI.



Haptik Awards


Haptik currently scores 89/100 in the Instant Messaging & Chat category. This is based on user satisfaction (90/100), press buzz (47/100), recent user trends (rising), and other relevant information on Haptik gathered from around the web.

The score for this software has improved over the past month. What is this?
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Instant Messaging & Chat Market Radar

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Haptik Product Overview


Languages Supported: English

Instant Messaging & Chat Software Buyer Guide 2024

Product recommendations, vendor rankings, market overview and tips on how to select Instant Messaging & Chat software for business. Published in April 2024.

This software offers tools for teams to chat in real time, in private or open channels, and communicate more effectively. Instant messaging apps are designed for teams to work together, by allowing them to switch between different chat rooms. These tools al...

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Haptik Features

  • A/B Testing
  • Analytics
  • API
  • Audience Targeting
  • Batch Permissions & Access
  • Brand Management
  • Calendar Management
  • Chat
  • Contact Management
  • Contact Sharing
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Forecasting
  • Google Apps Integration
  • History/Version Control
  • Inventory Tracking
  • Keyword Tracking
  • Lead Management
  • Lead Scoring
  • Link Tracking
  • Marketing Automation
  • Multi-Site
  • Multi-User
  • Notifications
  • Password & Access Management
  • Project Management
  • Referral Tracking
  • Scheduling
  • SEO
  • Social-Media Integration
  • Supplier Management
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Sales Motivator
  • Click-to-Dial
  • Bug Tracking
  • Release Management
  • Test Management
  • Dashboards
  • Reports
  • Visualization
  • Design Templates
Haptik Alternatives

Haptik Alternatives & Competitors

Slack
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Zoho Cliq
Zoho Cliq
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Freshchat
Freshchat
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RingCentral MVP
RingCentral MVP
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LivePerson
LivePerson
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Rocket.Chat
Rocket.Chat
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