Customer Service & CRM Software

Find, compare and review the best web apps & startup tools for customer management on Crozdesk.



Falcon.io 86

(1)

Social media monitoring, engagement, publishing, analytics & customer experience management. All on one unified, easy-to-use platform. More Information...


Vision Helpdesk 85

(2)

Vision Helpdesk offers customer support and IT support ticketing help desk and ITIL / ITSM service desk solution for every size business. More Information...


Less Annoying CRM 83

(6)

A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up. More Information...


trial/premium
CRM

HouseCall Pro

(0)

Our #1 rated app and web portal will put you back in control & delight your customers. Scheduling, dispatching, GPS tracking, CRM, invoicing, credit card processing, more. More Information...


Woopra 80

(57)

Woopra is a real-time customer analytics service helping organizations to optimize the customer lifecycle by providing a wide range of behavioral data for site visitors. More Information...


TalkToUsers 92

(1)

TalkToUsers allows your website users to explain to you exactly what they're thinking about different aspects of your website by pointing, clicking and explaining in seconds. More Information...


Simplifyd

(0)

Simplifyd is a cloud software solution designed for individuals, small teams and new businesses. From one account users can view their interactions, contacts, finances and sales pipeline. More Information...


trial/premium
crozdesk discount
CRM

SignupLab 77

(1)

SignupLab is a sales management and customer success solution for SaaS companies. More Information...


Dashba

(0)

Dashba.com allows businesses to communicate news and information to consumers. It enhances the customer relationship experience in a way that social media sites cannot. More Information...


BuddyCRM

(0)

BuddyCRM is the friendly, online CRM solution designed for sales teams of five or more. Manage your team's contacts, clients and prospects more easily. More Information...


Sentimy

(0)

Cool surveys for serious people. Create the coolest survey in the universe, with the highest completion rate. More Information...


Helprace 86

(2)

Helprace is a customer service software with a help desk, self-service portal and community. More Information...


Customericare

(0)

Customericare is a freemium live chat software that lets online businesses text, audio and video chat with website visitors. More Information...


Tappointment 91

(1)

Tappointment is a cloud based mobile scheduling platform for small businesses and their customers, providing “push to service” convenience and simplicity. More Information...


trial/premium

ProsperWorks 64

(5)

ProsperWorks is an easy-to-use CRM system for small businesses that helps them capture contacts and sales leads directly from their Gmail. More Information...


trial/premium
CRM

Rapportive 83

(26)

Rapportive is a social CRM tool that shows you everything about your contacts right inside your inbox. More Information...


completely free

Qwery Ninja

(0)

Qwery Ninja reads thousands of comments in seconds. You ask the question, share it online and start analyzing open ended answers in real time. More Information...


Helppier

(1)

Create step-by-step helps and tutorials for your site or web application, without leaving it. No code. No plugins. No confusion. More Information...


Desk.com 77

(31)

Desk.com is an online customer service and support ticket help system for businesses of all sizes. Create an instant help centre available from anywhere with Desk.com. More Information...


trial/premium

Keeping 82

(3)

Keeping is the world’s first helpdesk that works inside Gmail. Manage customer support directly from your mailbox without having to use an external helpdesk. More Information...


completely free

Savah App

(0)

Savah is a collaborative platform that streamlines feedback on design screens and allows creative teams to create interactive code-free prototyping for web & mobile apps. More Information...


Zendesk 81

(599)

Zendesk is a customer service platform that brings organizations and their customers closer together. More Information...


trial/premium

Lumiary 91

(1)

Lumiary is a simple CRM and customer segmenting platform for E-commerce and multichannel retailers. We connect with all the major E-commerce platforms. More Information...


Hotjar 80

(31)

Hotjar is an all-in-one analytics and feedback platform, at a fraction of the price. More Information...


Pure Chat

(0)

Pure Chat is an easy-to-use live chat solution that can be added to your site in under 3 minutes. More Information...


Intercom 81

(97)

Intercom is the easiest way for web and mobile businesses to see and talk to their users. More Information...


Formilla

(0)

Formilla offers live chat software to businesses in all industries and works on all sites. More Information...


Qualaroo 72

(7)

Qualaroo gives marketers a complete solution for collecting and acting on visitor insights to improve website performance. More Information...


Feedbackify

(0)

Feedbackify is the quickest and easiest way to receive private, real-time feedback from your website visitors. More Information...


WebEngage 65

(5)

WebEngage is a powerful on-site customer engagement suite for your website. More Information...


Customer.io 68

(5)

Customer.io helps you send targeted human messages to your users, by utilizing their unique interactions with your business. More Information...


BookSteam 74

(22)

BookSteam is a cloud-based appointment scheduling platform for service providers of any kind. More Information...


trial/premium

ASKwidget

(0)

ASKwidget is a fun & attractive popup survey that is designed to get you more meaningful feedback from your users. More Information...


Streak 73

(33)

Streak solves the frustration of constantly switching between your inbox (where we do our work) & external systems - making it simpler to manage your everyday work processes. More Information...


DynaDo 90

(1)

DynaDo organizes your business email, tasks and files around projects and customers so you can easily find and oversee them. More Information...


Survicate 84

(32)

Survicate allows website owners to collect feedback and leads on their websites using widgets. Gathered data can be exported to CRM or marketing automation systems. More Information...


Fancy Support 74

(1)

A set of CRM and support services designed for startups on a budget. More Information...


Insitez 92

(1)

Insitez allows you to optimize conversions and capture visitor intent on your website through highly targeted onsite surveys. More Information...


FeedbackPlease 73

(1)

FeedbackPlease is a web-based tool that enables designers to gather feedback on their drafts easily. More Information...


Funnel 75

(1)

Funnel enables website owners to process work-related inquiries and keep track of their contacts through contact forms. In other words, it's a CRM for the rest of us. More Information...


Salesforce 78

(21)

Salesforce is an all-in-one CRM, lead generation and success monitoring platform - allowing you to acquire and maintain satisfied and happy customers. More Information...


Aircall 77

(94)

Aircall is an easy-to-use and powerful phone support software for SMBs and start-ups. More Information...


trial/premium

eXo Platform 80

(4)

eXo Platform is a social-collaboration software designed for enterprises. It is full featured, based on standards, extensible and has an amazing design. More Information...


Spidergap

(0)

Spidergap is the online 360 degree feedback tool that makes it easy for employees to take control of their personal development. More Information...


Brand24 69

(76)

Brand24 is a reliable, simple and cost-efficient social media monitoring tool that gives you instant access to mentions about your brand across the web. More Information...


Subiz Live Chat

(0)

Subiz is a web-based live chat solution that helps online businesses communicate directly with website visitors and turn them into paying customers. More Information...


Referral SaaSquatch

(0)

Referral SaaSquatch builds modern customer referral software. Companies use our software to reward customers for their positive word of mouth with a variety of incentives. More Information...


Uservoice 83

(68)

Uservoice is helpdesk software designed for your growing business that keeps the most important thing in mind - your customers’ experience More Information...


trial/premium

Insightly 77

(246)

Insightly is an easy to use and cheap CRM with an additional project management capability. More Information...


15Five 77

(31)

15Five is an inter-company employee feedback system that allows you to know the pulse of your company. More Information...


Apptivo 76

(54)

Apptivo is a web-based online office suite and enterprise resource planning software consisting of app-based business solutions. More Information...


AddCharts

(0)

AddCharts - Adding charts and analytics dashboards to Intercom.io More Information...


completely free

Freshservice 75

(56)

Freshservice is a cloud-based service desk solution to help customers deliver their internal IT support. More Information...


LiveChat

(0)

LiveChat is a premium live chat and help desk application, which allows real-time communication with website visitors. More Information...


Doorbell.io 84

(1)

Easily gather in-app user feedback on websites, Apple iOS apps and Android apps. More Information...


Boldchat 61

(16)

Boldchat is a live chat and customer engagement business solution for the purpose of performing sales and support chats. More Information...


TeamSupport 74

(612)

TeamSupport is cloud-based customer service and help desk software for B2B software and technology companies. More Information...


trial/premium

Gnatta 94

(1)

Gnatta is a multichannel communications tool geared towards customer service with proactive engagement capabilities. More Information...


mHelpDesk 72

(106)

mHelpDesk is a cloud based workforce management system for field service businesses. More Information...


FieldOne 92

(1)

FieldOne is a service management platform providing field service companies with powerful tools to streamline their business processes. More Information...


Service Autopilot

(0)

Service Autopilot is service business software designed for savvy business owners that want to maximize their profits and simplify their life. More Information...


Kickserv 67

(60)

Kickserv is a cloud-based field service and CRM application that helps small business owners automate basic business processes. More Information...


Capsule

(0)

Capsule is a CRM tool that allows its users to stay on top of business relationships between their organisation and prospective or existing clients. More Information...


HappyFox 79

(47)

HappyFox is B2B help desk and customer support software solution. More Information...


trial/premium

Prevue

(0)

Prevue is an easy design presentation and feedback tool for agencies and their clients. More Information...


Zimplu CRM

(0)

Zimplu is a user-friendly CRM application used by sales and customer support professionals More Information...


trial/premium

Highrise 87

(1)

Highrise is a flexible contact management that makes it simple for its users to keep up with customers, suppliers, and other business contacts with a web-based CRM system. More Information...


Olark 86

(83)

Olark is a browser-based live chat console that enables its users to track leads, drive sales, and provide top-tier support. More Information...


Nicereply 69

(12)

Nicereply.com is a customer service app and web-based analytic tool used to determine customer satisfaction with company's agents, products or services. More Information...


SnapEngage 81

(46)

SnapEngage is a Sales & Support Chat service. It is built to empower sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats. More Information...


Vetter Suggestion Box

(0)

Vetter is an easy-to-use, easy-to-run Employee Suggestion Box tool. More Information...


SugarCRM 77

(213)

SugarCRM is web-based, open-source customer relationship management (CRM) system that is available in both open-source and commercial open-source applications. More Information...


trial/premium

Batchbook 71

(9)

Batchbook is a cloud-based social CRM. It has all the standard features of a CRM plus it can take in Twitter streams, Facebook updates, RSS feeds and more. More Information...


Pipeliner

(0)

Pipeliner is a functional CRM software that enables companies to expertly manage their entire sales process. More Information...


trial/premium

NetSuite 58

(25)

Netsuite is a cloud-based business management software, helping companies manage core business processes. It covers ERP/financials, CRM, ecommerce, and inventory. More Information...


Live2support 80

(28)

Live2support live chat service helps to build loyalty, drive online sales and provide real time support by extending a helpful human presence. More Information...


LivePerson

(0)

LivePerson is a live chat service that includes online messaging, marketing, and analytics. More Information...


Contactually 79

(183)

Contactually is a web-based customer relationship management suite that allows people to oversee and manage their communication activities through easy to use interface. More Information...


Kayako 73

(95)

Kayako is a help desk software that places all a user's support channels in a single location. It is provided either as a SaaS or on-premise. More Information...


trial/premium

Pegke

(0)

Pegke is an easy to use Customer Loyalty & Retention Management Platform. It integrates with merchant POS systems to earn rewards across thousands of businesses. More Information...


trial/premium

Nimble 78

(942)

Nimble is an insightful customer relationship manager created to help professionals build better relationships across all social channels. More Information...


trial/premium

Chatwee

(0)

Chatwee is a social live chat widget for websites. A group chat software that provides real-time chatting experience for online communities. More Information...


ReviewTrackers 84

(82)

Track, Manage and Generate Online Reviews from Your Happiest Customers. More Information...


DebugMe 83

(1)

DebugMe is a visual bug tracking solution that saves time to designers, testers, web developers and their clients. More Information...


Method:CRM 78

(7)

Method is the top-rated CRM on Intuit Apps.com. Keep your customer follow-ups and history all in one place. Know each customer's needs and when they need it. More Information...


RocketBolt 83

(1)

Intelligent lead tracking from RocketBolt helps you sell more, by knowing exactly what your sales leads are doing and when to reach out. More Information...


Second CRM

(0)

Cloud based business automation solution, focused on improving sales & marketing, customer support and operations. More Information...


yourbrowser.is

(0)

Recognize your customer's browsing environment in seconds. Operating system, browser version, mobile device, screen resolution, social login status and more. More Information...


Blink Surveys

(0)

Blink Surveys provides an enterprise data collection platform to collect user data from a single screen in 20 seconds. Forget those long boring & tedious surveys. More Information...


Happy Team Check

(0)

Happy Team Check helps small and medium-sized businesses get meaningful employee feedback using our anonymous, customizable employee satisfaction surveys. More Information...


FlySolo

(0)

FlySolo integrates your favourite apps and organizes your projects, files, emails, time track, tasks and activities so you don’t have to do it. More Information...


SurveyRock

(0)

Create unlimited free online surveys with SurveyRock, quickly and easily. Review and analyze your results in real time. More Information...


freemium

EPESI CRM 48

(5)

EPESI is an open source application that allows organizing, processing and storing information in every business. It simplifies communication and increases work efficiency. More Information...


freemium
crozdesk discount

Churnspotter

(0)

Reduce your churn rate and grow your MRR with predictive analytics. More Information...


Membrain 80

(48)

Membrain’s sales improvement software helps your team achieve consistent performance in complex B2B sales. More Information...


premium only

Decibel Insight

(0)

Decibel Insight is analytics software that records and shows on-site visitor behavior in innovative and compelling ways that are impossible to ignore. More Information...


VIENNA Advantage

(0)

First open source ERP & CRM on HTML5, tightly integrated with enterprise level Document Management System. Available "on-premises" or as "web and cloud-based solution". More Information...


Survey Anyplace

(0)

Survey Anyplace enables anyone to create entertaining, interactive and mobile quizzes and surveys. More Information...


SDK.finance

(0)

Powerful FinTech Engine that simply works. SDK.finance is the back-end software for the quickest start of FinTech products for banks and entrepreneurs. More Information...


LiveAgent 94

(6)

LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 170+ support features, you'll be able to link every support channel. More Information...


trial/premium

Parker Software 77

(1)

Parker Software unlocks digital efficiencies. With a hybrid, fully integrated software suite, we cover all your digital transformation needs within a single platform. More Information...


10to8 83

(2)

Free intelligent appointment scheduling system, with simple online booking and professional communications More Information...


zipBoard

(0)

zipBoard is one of its kind tool allowing bug tracking, reviews/feedback for e-learning courses and also web products. It is easy to use and offers real time collaboration. More Information...


FloristWare 94

(4)

Powerful, Affordable and Easy-To-Use POS Software For Florists More Information...


trial/premium

Agorapulse 78

(542)

Agorapulse allows you to manage Facebook pages, Instagram and Twitter accounts as well as LinkedIn personal profiles and company pages and Google+ company pages. More Information...


JobNimbus 58

(1)

JobNimbus saves you time and money with robust contact, project, and task management tools wrapped in a simple interface. Move to the cloud with JobNimbus. More Information...


PhoneBurner 86

(1)

PhoneBurner is a Power Dialer and Sales Acceleration platform for sales reps and sales teams that dramatically increases outbound sales productivity and effectiveness. More Information...


Insly

(0)

Insly is the only global SaaS solution for insurance brokers and agents. We offer our solution to our clients regardless where they are situated. More Information...


Salesbox 79

(10)

Salesbox, the #1 predictive CRM for mobile & successful teams. Collaborate with colleagues, get agile sales processes that give accurate forecasts and get the #1 pipeline view More Information...


SalezShark 73

(5)

SalesShark CRM is a platform allows sales professionals to effectively interact with their customers and drive engagement. More Information...


Mopinion

(0)

Mopinion is reporting software for online customer feedback. Turn customer feedback data from websites and apps into useful insights. More Information...


Tagove

(0)

Next generation customer support software provide live video chat, video conference, voice call, text chat with co browsing and screen sharing feature within your website. More Information...


ZeyOS

(0)

ZeyOS unifies all elements of CRM, ERP and Groupware into a single elegant and intuitive platform. More Information...


Vivantio 67

(45)

From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization. More Information...


Really Simple Systems

(0)

Designed for small and medium sized business. Really Simple Systems is a simple and easy to use online sales, support and marketing system. More Information...


ServiceTrade 78

(5)

ServiceTrade provides customer service applications to commercial service contractors. Our mobile and web application enables an amazing customer experience. More Information...


Smartsupp 71

(1)

Smartsupp is a free live chat with visitor recording. Your customers are on your website right now. Chat with them and see what they do. More Information...


1CRM 74

(21)

1CRM enables businesses to create long-lasting customer relationships and experiences with the most intuitive, customizable and cost-effective CRM solution on the market. More Information...


GoReact

(0)

GoReact is a cloud-based video software for providing time-coded feedback, grading and critique of speeches, presentations, lessons and performances. More Information...


trial/premium

Interakt

(2)

An all-in-one Customer Engagement Platform that has built-in apps for Lead & User Management, Email marketing, Notifications, Live-Chat, Helpdesk and Knowlesgebase. More Information...


CadmiumCD

(0)

CadmiumCD's event management software lets you collect and review submissions, manage speakers and exhibitors, and deliver exceptional experiences to your attendees. More Information...


Contus Dart

(0)

Contus Dart is an on demand delivery tracking app software. The app is destined to make business easier, deliveries smoother & customers happier through real-time information More Information...


Enplug 85

(20)

Enplug is the #1 open software for digital displays. Connect our powerful media player to any HD screen to manage a variety of content from our secure App Market. More Information...


BackToCart

(1)

This tool provides a solution for eCommerce businesses to recover their abandoned carts. Integrating Shopify shop with Hubspot CRM, and providing tools and detailed analytics More Information...


FixMe.IT 61

(8)

Techinline FixMe.IT is a remote desktop application that enables instant, secure, and trouble-free connections between remote computers anywhere in the world. More Information...


Enalyzer

(0)

Enalyzer is a next generation survey tool. Why? 100% responsive web app. A clean UI/UX that increases usability. Powerful features & it comes with a Free Plan. More Information...


REVE Chat 73

(2)

REVE Chat is a multi-channel cloud based live chat platform that enables online businesses to engage with their website visitors in real-time. More Information...


Wantoo

(0)

Wantoo is a simple, powerful cloud-based platform that makes it easy to listen, analyze, and act on feedback from your team, your customers or anyone else. Set up in seconds. More Information...


Faveo Helpdesk

(0)

Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support. More Information...


NetDispatcher

(0)

Simple and Easy to Use Field Service Platform Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Make more money today. More Information...


Relay

(0)

Relay is a new kind of communication channel for businesses to connect easily and efficiently with their customers over a secure, private channel to get stuff done More Information...


storEDGE

(0)

storEDGE is an online management software for the self storage industry. One clean interface provides access to your business any time, from any device. More Information...


contactSPACE

(0)

contactSPACE provides Cloud Contact Centre Technology that helps improve customer conversations, increase productivity and visibility More Information...


Promoto

(0)

Promoto is a B2B Brand Advocate Marketing SaaS solution with a mission to convert your customers into brand advocates. More Information...


trial/premium

Lightspeed eCommerce

(0)

Get a complete solution for your online store: complete order management, CRM, marketing & reporting tools. Over 40,000 businesses use our system start your free trial today! More Information...


Badger Maps 81

(6)

Badger Maps is a sales routing app that helps field salespeople optimize their routes, manage their customer data more efficiently, find new leads faster and close more deals. More Information...


OmegaPrax Dental

(0)

OmegaPrax Dental is the industries most affordable and efficient way of helping your practice simplify the daily tasks necessary to run a successful practice. More Information...


SkillPatron

(0)

SkillPatron is an exclusive business-creation community tackling African unemployment by connecting talented yet unemployed young Africans to opportunities More Information...


Helpsumo

(0)

Helpsumo is an fast, elegant and trusted online based help desk software that provides professional support to your products and services More Information...


UncleSales

(0)

UncleSales is the effective sales force automation app to improve your sales team by tracking their location and guiding them with needful information More Information...


Toky 84

(1)

Receive calls from your website, social profiles and regular phones, all in one place. More Information...


Dialog Insight

(0)

Easily build responsive emails using our templates. Create and insert your content without any programming ability. Our drag and drop editor gives you all the freedom you need More Information...


Apphitect

(0)

Apphitect vacation rental software is a customizable ready made solution to build a complete accommodation website like Airbnb without building it from the scratch. More Information...


Free Call

(0)

With Free Call, your visitors can phone or message you in a click. It’s a great way to boost your service, sales and more, and keep customers happy. More Information...


Toolyt

(0)

Toolyt is a field force productivity tool, to make your field officers (sales team, data collection team, delivery boy, service guys) etc. productive by 40%. More Information...


Survio

(0)

Survio is a modern online survey system for survey creation. Survio provides an effective solution for the preparation of questionnaires, data collection and analysis. More Information...


CheckMarket

(0)

CheckMarket is a cloud-based survey software solution. We're not just a survey tool. What sets us apart are our enterprise features and wide range of professional services. More Information...


Lodgify

(0)

Lodgify’s innovative software empowers vacation rental owners to create their own mobile-ready website with a booking engine, manage reservations and sync external calendars. More Information...


AyaNova

(0)

Manage your dispatching, preventive maintenance, scheduling, customer and equipment service history with AyaNova's LAN and/or remote access service mgmt software More Information...


SimplyBook.me

(0)

SimplyBook.me offers a simple and extensive online booking system that works for all companies which accept appointments. More Information...


SurveyLegend

(0)

SurveyLegend is the next generation of surveys - engaging, platform-independent & beautiful. We empower companies, large & small & individuals, to create amazing surveys. More Information...


Freshchat

(0)

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers. More Information...

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