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What is Reply.ai?

"Award-winning enterprise chatbot solution. Clients include Samsung, Coca-Cola, and KIA. Ranked by Forrester in their Top 10 Chatbots for Enterprise Customer Service."

Reply.ai is an enterprise level bot building and management platform that makes business to consumer communication less inconvenient. We facilitative business to consumer communication at scale, allowing businesses to optimize and grow conversations with their customers across channels, markets, and languages, all while maintaining the highest security standards.

We work with NIKE, Starbucks, KIA, Prudential, Ad Council, Hilton, and others.


Reply.ai scored 56/100 in the Artificial Intelligence (AI) category. This is based on press buzz (31/100), recent user trends (falling), and other relevant information on Reply.ai gathered from around the web.

The score for this service has declined over the past month. What is this?

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Reply.ai Product Overview

  • Enterprise chatbot platform

  • Reduce your customer support volume with chat automation

  • Communicate with your customers at scale on messaging


Languages: English

Reply.ai Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Budgeting
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Marketing Automation
  • Multi-User
  • Notifications
  • Payroll
  • Project Management
  • Scheduling
  • SEO
  • Supplier Management
  • Tax Management
  • Travel Management
  • Organization Management
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