Balto

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What is Balto?

"Balto is an AI that listens to phone calls, and live (during the call) tells the rep what to say next. Balto counters objections, builds rapport, and negotiates. Reps love it!"

Balto is an AI that listens to phone calls and then prompts your rep what to say next. Balto goes beyond call analytics and gives companies powerful live tools:

  • Automatic on-call guidance
  • Live negotiating tips and objection handling
  • Real-time rapport building
  • Consistent and immediate training
  • Custom scripting
  • The language needed to move the call forward

Companies that benefit from Balto are those that utilize call centers like sales teams, collection agencies, customer support teams, and fundraising ventures. Balto is able to service these companies by providing live AI guidance for their reps and helping to elevate their numbers right now.


Balto scored 81/100 in the Artificial Intelligence (AI) category. This is based on user satisfaction (89/100), press buzz (28/100), recent user trends (falling), and other relevant information on Balto gathered from around the web.

The score for this software has improved over the past month. What is this?

  • Balto

Balto Product Overview

  • Intelligent call guidance

  • Live call coaching

  • Rapport building

  • Real-time rep training

  • Objection handling

  • Negotiation tips

  • Call de-escalation


Languages: English

Balto Features

  • 2-Factor Authentication
  • A/B Testing
  • Analytics
  • API
  • Big Data
  • Calendar Management
  • Contact Management
  • Conversion Tracking
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Keyword Tracking
  • Link Tracking
  • Multi-Site
  • Multi-User
  • Notifications
  • Project Management
  • Referral Tracking
  • Scheduling
  • SEO
  • Supplier Management
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