Balto is an AI that listens to phone calls, and live (during the call) tells the rep what to say next. Balto counters objections, builds rapport, and negotiates. Reps love it!
Balto is an AI that listens to phone calls and then prompts your rep what to say next. Balto goes beyond call analytics and gives companies powerful live tools:
Companies that benefit from Balto are those that utilize call centers like sales teams, collection agencies, customer support teams, and fundraising ventures. Balto is able to service these companies by providing live AI guidance for their reps and helping to elevate their numbers right now.
Awarded the Quality Choice Award
Awarded the Happiest Users Award
Balto currently scores 89/100 in the Artificial Intelligence (AI) category. This is based on user satisfaction (94/100), press buzz (34/100), and other relevant information on Balto gathered from around the web.
| The score for this software has improved over the past month. What is this? |
Intelligent call guidance
Live call coaching
Rapport building
Real-time rep training
Objection handling
Negotiation tips
Call de-escalation
