About Kapture CRM
Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.
Kapture also includes lead management system, multichannel sales, deal management, create daily schedules for sales team, send quotations, manage payments and forecast sales.
|
About Teamleader
Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.
A simple interface and a variety of integrations allow your business to stay efficient, optimize workflow and work smarter.
|
About 17hats
- Have all your documents under one roof: invoices, quotes, contracts, and questionnaires.
- Created for small business owners, 17hats automates & streamlines repetitive tasks by offering templates for most major functions every entrepreneur needs to complete.
- Automate your process through workflows: from leads all the way through client fulfillment.
- Removes all the clutter for customer management, reminders, accounting, payment processing,
- Easily manage projects, bookkeeping, and client relationships using our client portal, so you can stay on track and save time.
|
FAQs
What are some applications this service is commonly used in tandem with?
-
Kapture is an intuitive software that can transform mid to large size Businesses, Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, FMCG and help them be more efficient.
Who are the main user groups of this service?
-
Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, Service Professional, Large Enterprises, FMCG and Cruise Industry.
What platforms does this service support?
-
Kapture CRM has ready to use industry specific configurations that can be applied to Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, Service Professional, Large Enterprises, FMCG and Cruise Industry.
Does this service integrate with any other apps?
-
Yes, Kapture has rich API integrations that cater to the extensive needs of businesses which creates new avenues to expand and grow. Businesses can manage large influx of leads, provide smooth customer experience and improve sales drastically. This software is a cloud-based system and can be implemented according to your needs.
It can also be integrated with social networking sites like Facebook and Twitter, among others.
Does this service offer multi-user capability (e.g. teams)?
-
Yes, this offers multi-user capability.
Does this service offer an API?
-
Yes, this software offers an API.
What is this service generally used for?
-
Our CRM software is generally used for FMCG (fast moving consumer goods) and in the eCommerce, healthcare, hotels, real estate, education, banking, media, retail, pharmaceutical, customer service, and tourism industries.
It helps to generate real-time reports of your business.
Does this service offer guides, tutorials and or customer support?
-
Yes, this software includes customer support.
|
FAQs
Does this service integrate with any other apps?
-
Yes, we integrate with more then 150 other apps.
Bookkeeping: Exact, Datev, Octopus, Twinfield, Yuki, CODA, Unpaid, E-Invoice (UBL), WInbooks, Bilendo, Billit, SageOne
Calendar: Office 365 Calendar, Google Calendar, Apple iCloud Calendar, Exchange Calendar, Kerio Connect, Google Resources, Lobbipad
Chat: Slaask, Hivemind, Slack
Contact sync: LinkedIn, Google Contacts, noCRM.io, RingCentral, Teamwork Projects, BombBomb, Robly, Teamleader, Office 365 Contacts, Zendesk, FinFolio, Constant Contact, Fastbill, Benchmark, EzTexting, Hubspot, Clio, Recurly, ActiveDEMAND, Bexio, Prospect.io, TractionNext, myphoner, Intercom, Salesforce Pardot, Odoo, Salesforce Desk, Teamwork Desk, MailUp, Easybill, Emma, Woodpecker, SageLive, Magento, ConnectWise Manage, Trello, iCloud, Chargebee, Infusionsoft, Dotloop, GetResponse, SharpSpring, Podio, Sellf, Help Scout, ONTRAPORT, Aircall, Direct Mail for Mac, ActiveCampaign, PersistIQ, Xero, Flexmail, Dotmailer, Drip, Quickbooks, MailerLite, Kustomer, Marketo, Groove, Shopify, Freshbooks
Dashboard: Wizer, Invantive Control, Cumul.io, Invantive Query Tool
Email marketing: MailChimp, Campaign Monitor, Laposta, Incantive Composition, MailUp, Mailjet, MailPlus
Email tracking: Office 365 Outlook, Gmail, Outlook 2013, IMAP
Export: Datev Export, Invantive Composition, Google Sheets, Billit, Invantive Query Tool, Wuunder
File Management: Dropbox, Google Drive
Financial Data: Trends Top, CODA, Invantive Control, CompanyView, E-invoice (UBL), Bilendo
Payment: Mollie, Stripe, Bancontact, Bitcoin, Sofort, Visa, PayPal, Mastercard, iDEAL, Cartes Bancaires, KBC, CartaSi, American Express, Belfius, Unpaid
Social: LinkedIn
Time Tracking: Google Chrome, Simple Simon
VoIP: Twilio, Voipplay, Go Integrator, Voys integratie, Xelion VoIP, 3CX
Web2Lead: JotForm, Wufoo, Custom Form, Formstack, Unbounce, Story Chief, Sitemanager
Does this service offer guides, tutorials and or customer support?
-
We have a Support page where you can find the following:
- Product Knowledge base: Use the tips and tricks in our product manual to fully benefit from Teamleader
Video Tutorials: Missed a live Webinar? Watch our video tutorials
Billing & Invoices: Questions or remarks about your received invoice?
Start-ups: Would you like to use Teamleader as a start-up? Discover our special start-up program.
Upgrades: Want to add extra users or product modules to your account? Request an upgrade!
Partners: Ready to spread the Teamleader love? Learn more about our partner program.
Status Page: Stay up-to-date on all announcements on Teamleader's status and performance
HR& Jobs: Have a look at our vacancies and find out what it's like to work at Teamleader
Marketplace: Explore, manage and build your favourite integrations in the Teamleader Marketplace
Developers: Learn more about our API and other technical aspects of our tool
Haven't found an answer? email us via [email protected]. We're here to help!
Does this service offer an API?
-
Yes, you can create your own integrations & submit them to the Marketplace.
Everything you need to know to start creating your own Teamleader integrations you can find:
- Knowledge Base
- API Documentation
- Contact us
Does this service offer multi-user capability (e.g. teams)?
-
Yes, the basic premium starts with 2 users, but you can pay €10 a month/extra user.
What platforms does this service support?
-
- Cloud, SaaS, Web
- Mobile iOS native
- Mobile Android native
What is this service generally used for?
-
Teamleader helps you and your team work smarter so your small business thrives. Bringing CRM, project management and invoicing together with an intuitive software solution, Teamleader enables your team to collaborate, organize and build your business.
Who are the main user groups of this service?
-
Teamleader enables small and medium sized businesses to organise their business, build better relationships and collaborate with their team in a single tool.
|
FAQs
Does this service offer an API?
-
No API offered.
Does this service offer guides, tutorials and or customer support?
-
Customer Support via Email or Chat, Documentation, Webinars, Live Online, Video Tutorials.
Does this service offer multi-user capability (e.g. teams)?
-
17hats offers its users possibility to create multiple accounts.
What are some applications this service is commonly used in tandem with?
-
It is commonly used in tandem with CRM, Business Management Tool/Software, Accounting and Payment Applications.
What is this service generally used for?
-
It is generally used for automating business processes.
Who are the main user groups of this service?
-
Main users of 17hats are small businesses.
What platforms does this service support?
-
This is web-base platform with Android and iOS apps.
Does this service integrate with any other apps?
-
Integrations: Square, Stripe, Authorize.net, QuickBooks, PayPal, Google Cal, Google E-Mail, The Knot, Shootproof, WeddingWire, ShowIt.
|